Banking & Finance · Contact details
Debt Solutions Contact Details
The Debt Solutions contact number is 084 589 7000, and you can also email info@debtsolutionsdc.co.za or WhatsApp the firm through the link on debtsolutionsdc.co.za. Debt Solutions is an NCR-registered debt counselling practice based in Ifafi, Hartbeespoort, operating since 2007.
Many firms use the words debt solutions in their names. This page is about the practice at debtsolutionsdc.co.za, whose two registered debt counsellors hold NCRDC101 and NCRDC102. It is not Elevate Debt Solutions, Debt Solutions 4U or Pioneer Debt Solutions. If you were looking for a different firm, see Debt Repair Solutions contact details.
Debt Solutions contact details at a glance
| Route | Details |
|---|---|
| Phone (debt counsellor) | 084 589 7000 |
| info@debtsolutionsdc.co.za | |
| Admin email (NCR register) | admin@debtsolutionsdc.co.za |
| WhatsApp link on debtsolutionsdc.co.za | |
| Contact form | debtsolutionsdc.co.za/contact-us.html |
| Office hours | Monday to Friday 09:00 to 16:00 |
| Physical address | 1035 Fish Eagle Street, Birdwood, Ifafi, Hartbeespoort |
| Postal address | Postnet Suite 448, Private Bag X0001, Ifafi, Hartbeespoort, 0260 |
Official Debt Solutions contact channels
Debt Solutions lists 084 589 7000 as its phone number on its own contact page, and the same number appears on the NCR register. It is a mobile number, but it is the firm’s published business line. The general email is info@debtsolutionsdc.co.za, and the NCR register lists admin@debtsolutionsdc.co.za. There is also a WhatsApp link in the header and footer of the website, and a contact form on the contact page.
The firm says each client is assigned a dedicated registered debt counsellor, and that it does not use call centre agents or admin staff for client enquiries.
What Debt Solutions provides
Debt Solutions offers debt counselling, also called debt review. It is a member of the Debt Counsellors Association of South Africa. Two debt counsellors are registered with the National Credit Regulator under the trading name Debt Solutions: NCRDC101 and NCRDC102, both registered on 24 August 2007.
To start, you will need:
- A copy of your ID, and your spouse’s ID if you are married in community of property
- Your last salary advice, and your spouse’s
- Statements for the accounts listed in Part 4 of the Assessment Form
- A completed and signed Assessment Form
No fees are charged if you decide not to apply after seeing the drafted payment plan.
Address and operating information
Debt Solutions is open Monday to Friday from 09:00 to 16:00. The physical address on the NCR register is 1035 Fish Eagle Street, Birdwood, Ifafi, Hartbeespoort, and the postal address is Postnet Suite 448, Private Bag X0001, Ifafi, Hartbeespoort, 0260.
How the debt review process works
- Gather your documents and complete and sign the Assessment Form.
- Debt Solutions drafts a payment plan showing the reduced instalment it can negotiate.
- Complete the Application Form. Your creditors are notified within five business days and asked for statements.
- A proposal is sent to creditors, and a court order is obtained at the Magistrate’s Court or through the National Consumer Tribunal.
- Debt Solutions monitors your plan while you pay the PDA in full and on time.
- Once all accounts are settled, a clearance certificate is issued, and the NCR and credit bureaus are notified to remove the debt review flag.
If you have a problem with your plan, contact your assigned debt counsellor on 084 589 7000 or at info@debtsolutionsdc.co.za. Debt Solutions does not publish a separate escalation line.
For other debt counsellors and lenders, browse the banking and finance hub or the banking directory C to D listings.
Frequently asked questions
What is the Debt Solutions contact number?
Call 084 589 7000, Monday to Friday 09:00 to 16:00. You can also email info@debtsolutionsdc.co.za.
Is Debt Solutions registered with the NCR?
Yes. Two debt counsellors trade as Debt Solutions under NCRDC101 and NCRDC102, both registered in 2007.
Where is Debt Solutions based?
1035 Fish Eagle Street, Birdwood, Ifafi, Hartbeespoort.
Does Debt Solutions charge if I do not go ahead?
No fees are charged if you decide not to apply after seeing the drafted payment plan.
Sources
- Debt Solutions, Home page: debtsolutionsdc.co.za/, read 2026-09-25
- Debt Solutions, Contact us: debtsolutionsdc.co.za/contact-us.html, read 2026-09-25
- National Credit Regulator, Register of registrants (NCRDC101 and NCRDC102): ncr.org.za/register_of_registrants/, read 2026-09-25