Business · Contact details
Deye South Africa Contact Details
The Deye South Africa service line is +27 010 499 1668, and the South Africa Head Office service email is deyersaservicejhb@deye.com.cn. Deye (Ningbo Deye Inverter Technology Co., Ltd.) is a Chinese inverter and energy storage manufacturer with a South Africa Head Office in Midrand and a service centre in Cape Town.
Check you have the manufacturer. The site deye-inverter.co.za is an independent reseller and installer, not Deye itself. Many South African resellers sell Deye products; the contacts below are the ones Deye publishes on deyeinverter.com.
Deye South Africa contact details at a glance
| Route | Details |
|---|---|
| Deye South Africa Head Office (JHB) service line | +27 010 499 1668 |
| Deye South Africa service email (JHB) | deyersaservicejhb@deye.com.cn |
| Deye South Africa Service Center (Cape Town), same phone | +27 010 499 1668 |
| Global online service email (HQ China) | service@deye.com.cn |
| Global service phone (China, English) | +86 574 8622 8816 |
| Deye Cloud monitoring platform / online service system | deyeinverter.com/service/ |
| Hours (JHB and Cape Town) | Monday to Friday 08:30 to 16:00 (UTC+2) |
Official contact channels
Both South African sites use the same phone number, +27 010 499 1668. For written service requests, email the Johannesburg team at deyersaservicejhb@deye.com.cn. Deye’s global online service mailbox is service@deye.com.cn, and its global English service line in China is +86 574 8622 8816.
Deye’s China service line 0574-2884-1727 is for calls within mainland China only and does not take international calls, so do not use it from South Africa.
What this organisation provides
Deye makes single, split and three-phase hybrid inverters, string inverters, off-grid inverters, microinverters, all-in-one and commercial and industrial energy storage, and EV chargers. Systems are monitored through the Deye Cloud platform.
Before you buy, Deye’s support menu has an Authorized Dealer Verification tool and a Product Region Verification tool so you can check a reseller or a product.
Address and operating information
- South Africa Head Office (JHB): 14 Boulevard Kyalami Office Park, Midrand, Johannesburg
- South Africa Service Center (Cape Town): Unit 7, G-Force Park, 55 Manhattan St, Airport Industria, Cape Town
- Hours for both: Monday to Friday 08:30 to 16:00 (UTC+2)
The parent company, Ningbo Deye Inverter Technology Co., Ltd., is headquartered at No. 26 South YongJiang Road, Beilun, Ningbo, China.
Support and escalation routes
Start with the South African service line, +27 010 499 1668, or deyersaservicejhb@deye.com.cn. If the local team cannot help, Deye’s global online service mailbox is service@deye.com.cn. Deye does not publish a separate escalation line. If you bought through a reseller or installer, contact them as well, since they sold and installed the unit.
For other businesses, see the business hub or the business directory D listings.
Frequently asked questions
What is the Deye South Africa contact number?
Deye lists +27 010 499 1668 for both its Johannesburg Head Office and its Cape Town service centre.
What is the Deye South Africa email address?
Email deyersaservicejhb@deye.com.cn. The global service mailbox is service@deye.com.cn.
Where is Deye’s office in South Africa?
The Head Office is at 14 Boulevard Kyalami Office Park, Midrand, and the service centre is at Unit 7, G-Force Park, 55 Manhattan St, Airport Industria, Cape Town.
Is deye-inverter.co.za the official Deye site?
No. It is an independent reseller and installer. Deye’s own site is deyeinverter.com.
Sources
- Deye, Global Service Centers: deyeinverter.com/service/, read 2026-09-26
- Deye, Home page: deyeinverter.com, read 2026-09-26