Everest Funerals Contact Details

Everest Funerals is a funeral services and funeral plan business with its head office in Rustenburg and branches across the North West and into Limpopo. It publishes a single head office mailbox for all branches, plus two round-the-clock emergency numbers for a death that needs immediate attention.

Official contact channels

• Head office telephone: 014 538 0210
• Emergency, when a death needs to be attended to: 082 335 0236 or 072 586 6488. These are the two numbers the company publishes for out-of-hours contact
• Email for all branches: admin.ho@everestfunerals.net
• Head office address: 50 Napoleon Street, Rustenburg North

Note that the head office mailbox is used for every branch, so quote the branch name and the policy number in the subject line to get the message to the right office.

What this organisation provides

• Funeral plans sold under several names, including the Care Plan, Pensioners Plan, Social Scheme, Grocery Plan, Essential Plan and Prestige Plan
• Funeral services and arrangements handled through the branch network
• A claim process set out on the company website, and a showroom for viewing what a package includes
• Quotes are requested through a form on the website rather than quoted over the phone

Address and operating information

Branches, with the head office mailbox and the same emergency number applying to each:

• Rustenburg (head office): 50 Napoleon Street, Rustenburg North – 014 538 0210, also 014 583 1596
• Rustenburg 2: Shop 56, Nelson Mandela Drive – 014 592 7128
• Thabazimbi: Extension 3, Shop 1-3 – 014 772 2294
• Swartruggens: Erf 202, Shop 2, Sarel Cilliers – 014 544 0042
• Moruleng: 3002 Raserapana Section, opposite the Tribal Office – 014 556 2119
• Northam: Shop 17, Ruby Road, Northam Square – 014 784 4419
• Zeerust: Chamand Building, Shop 2, Coetzee Street – 018 642 2243
• Lephalale: Office 5 and 6, 3 Hendrick Street, Ngatia Tradings – 014 763 1482, also 014 763 2022
• Klerksdorp: Shop 77A, Matlosana Mall – 014 538 0219
• Mafikeng: 16 Robinson Street, Shop 2, next to FNB – 018 381 8466

Support and escalation routes

• For a claim, contact the branch that holds the policy and follow the claim process published on the company website, keeping copies of every document you hand in
• If a claim or a policy dispute is not resolved by the branch, put it in writing to the head office mailbox and ask for a written outcome
• The company website does not publish a financial services provider licence number. Before buying a funeral policy, confirm with the Financial Sector Conduct Authority that the seller is authorised, and ask who underwrites the plan

Sources

• Everest Funerals contact page, for the head office number and address, the emergency numbers, the mailbox and the full branch list
• Everest Funerals website navigation, for the plan names, the claim process and the quote route