Business · Contact details
I Makamu Funeral Contact Details
The I Makamu Funeral contact number is 087 183 6828 (alternative 078 309 2528), and the email address is info@imakamugroup.co.za. The I Makamu Funeral head office phone is 087 183 6828 and the alternative line is 078 309 2528. The head office is at 46 Outeniqua Road, Alrode South, Alberton, open Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 14:00, and the team is available 24/7 for deaths outside office hours, which is the detail that matters most on the day of a death: removal and mortuary intake do not wait for Monday morning. These details were read on imakamugroup.co.za on 25 September 2026, so confirm anything urgent on the official site before you act on it.
iMakamu Funerals is an authorised financial services provider in South Africa, FSP number 51351. Its corporate website is imakamugroup.co.za, which carries the policy documentation, branch locations and the call-me-back form. ContactDetails.co.za is an independent directory and is not affiliated with iMakamu Funerals, so confirm any number or email against the official site or your policy schedule before you share personal documents or make a payment.
I Makamu Funeral contact details at a glance
| What it is for | Contact |
|---|---|
| Main office phone | 087 183 6828 |
| Alternative support line | 078 309 2528 |
| Email (claims documents, complaints, general) | info@imakamugroup.co.za |
| Head office | 46 Outeniqua Road, Alrode South, Alberton, Johannesburg, Gauteng |
| Office hours | Monday to Friday 08:00 to 17:00, Saturday 08:00 to 14:00, Sunday closed |
| Deaths outside office hours | The team is available 24/7, including nights, weekends and holidays |
| New policy call-me-back form | imakamugroup.co.za |
I Makamu Funeral packages and prices
iMakamu’s homepage advertises a funeral plan for as little as R250, and the Sisonke Funeral Cover brochure lists a single cover premium of R110 for up to R5 000 funeral cover, which is the plan most of the advertised benefits sit under. The benefits listed are removal, storage, death registration and documentation, body preparation, a casket, delivery, a hearse, 2 family cars, a tent with 2 tables and 50 chairs, portable toilets, a graveyard service, the grave fee, and nationwide body transport, so the R110 premium buys the full funeral service rather than a cash payout alone.
Top-up plans are the Siyapheka catering top-up cover, with R5 000 and R10 000 cover options, and a Tombstone Top-Up Cover. The website publishes no full price list per package beyond this, so the price you are quoted for a family plan, a top-up or a tombstone add-on comes from customer care: ask on 087 183 6828 for current prices.
How to join iMakamu funeral cover
Fill in the call-me-back form on the imakamugroup.co.za homepage with your full name, phone number and how many people you want to cover, or call 087 183 6828 or 078 309 2528 for new cover, quotes or the Siyapheka and Tombstone top-ups. The Sisonke Funeral Cover brochure (PDF) is on the same website, so you can read the benefits before you commit. Premiums can be paid at the selected stores shown on the homepage.
What the iMakamu funeral parlour covers
iMakamu Funerals lists these services: 24/7 removal, storage, death registration and documentation, body preparation, coffins, caskets and domes, delivery, a hearse, two or more family cars, tents, tables and chairs, portable toilets, a graveyard service and funeral programmes.
Does iMakamu Funerals install tombstones?
iMakamu offers a Tombstone Top-Up Cover for memorial markers and monuments, but its website does not say that it installs tombstones itself, so whether erection is included in a package is a question for customer care.
iMakamu Funerals branches and Alberton head office
The head office is at 46 Outeniqua Road, Alrode South, Alberton. The website lists these Gauteng branches, with no separate branch phone numbers: all branches use 087 183 6828 and 078 309 2528, so the branch you walk into is chosen for location rather than for a different line. Bring your policy number on any branch visit, since the branch takes claims documents in person as well as the head office.
- Duduza: 6 Jay Street, Bluegum View
- Katlehong South: 5321 Nobakhethwa Street
- Kwanele: 0138 Kwanele Proper
- Motloung: 2548 Khumalo Street
- Orange Farm: 15794 Ext 4
- Phumula: 4737/1 Luthando Street
- Sebokeng: 20 Unit 10, Zone 10
- Sontonga: 2282 Sontonga Road
- Tembisa: 38 Thiteng Section
- Thokoza: 8696 Khumalo Street
- Tsakane: 6284 Tshivase Street
- Twala: 140 Twala Section
- Vosloorus: 1316 MC Botha Drive
- Wattville: 913 Dube Street
- Windmill Park: 5219 Umthombo Street
- Zonkezizwe: 2309 Zone 3
Who owns iMakamu Funerals?
iMakamu Funerals was founded in 2020 by Bishop iMakamu and his wife, Lady Bishop Hloniphile Makamu.
I Makamu Funeral claims and what to send
To lodge a funeral claim, submit certified copies of the death certificate, ID documents, and medical forms by email to info@imakamugroup.co.za or in person at a branch. iMakamu does not publish a separate claims desk email, so the general mailbox handles claims documents alongside everything else. Keep these items ready before you call or write:
- Your policy number, full legal name and South African ID number, so customer care can find the policy on the first call.
- For a claim: the deceased member’s ID document, your relationship to the policyholder, and a certified copy of the death certificate (BI-1663 / DHA-1663).
- Proof of premium payment: recent bank statements, retail payment slips or debit order receipts.
- An active cellphone number and email address for status updates.
- Any previous ticket or reference numbers issued by customer care, so your new query is linked to the old one.
Paying premiums and avoiding scams
iMakamu Funerals allows policyholders to manage payments through designated retail pay-points across South Africa, including major supermarket chains and selected retail partner pay-stores, so a premium can be paid in cash where you shop without a bank transfer. Pay premiums only at these authorised retail partner pay-points or through the debit order or banking channels in your policy contract, and verify premium payment options against your official policy schedule whenever a payment method is offered to you in conversation.
Funeral cover policyholders in South Africa are frequently targeted by scam artists using fake policy update notices, spoofed SMS messages or bogus door-to-door premium collectors. If you receive a message from a mobile number or WhatsApp account claiming to represent iMakamu Funerals, do not make cash transfers or share banking details by chat app unless the number is officially confirmed on imakamugroup.co.za. Never accept changes to banking details received by SMS or unverified email; call customer service on 087 183 6828 to confirm banking changes before transferring funds. Beware of individuals claiming to represent iMakamu Funerals and asking for immediate “upfront claim clearance fees”: legitimate insurance providers do not request fee payments to process valid claim payouts. Third-party directories, printed flyers or social media posts should never be accepted as primary proof of active contact information.
I Makamu Funeral complaints
If a claim or administrative query is delayed, request an internal ticket reference and direct your complaint in writing to info@imakamugroup.co.za or to management at the Alberton head office. A written complaint with a reference creates a record that can be produced later if the dispute is escalated, which a phone call alone does not give you. iMakamu does not publish a complaint response timeline, so keep your reference number and follow up on 087 183 6828 or 078 309 2528, quoting the reference each time. If you suspect a phone call, email or payment request is fraudulent, pause all interaction immediately, do not transfer funds or disclose identity numbers, and visit imakamugroup.co.za or an established physical branch office to verify the communication in person rather than replying to the message that reached you.
Other South African funeral and insurance providers are covered on our insurance contact pages, including 1Life contact details and the 1Life funeral cover contact details. Similar reads are All Life contact details for AllLife policies, 1st for Women contact details for customer service and claims, and PEP funeral cover for pensioners contact details. The pastor behind the group is covered on our Pastor Makamu contact details page, and the directory’s media contact pages list South African media houses.
Frequently asked questions
What is the I Makamu Funeral contact number?
Call 087 183 6828 or 078 309 2528. Both numbers serve the head office and every listed branch, and the team answers 24/7 for deaths outside office hours.
What is the I Makamu Funeral email address?
info@imakamugroup.co.za. It is used for claims documents, complaints and general inquiries; iMakamu does not publish a separate claims desk email.
How much are iMakamu funeral packages?
The Sisonke Funeral Cover single cover premium is R110 for up to R5 000 cover, and the homepage advertises plans from R250. Call 087 183 6828 for other prices.
How do I join iMakamu funeral cover?
Use the call-me-back form on imakamugroup.co.za or call 087 183 6828 or 078 309 2528.
Where is iMakamu Funerals in Alberton?
The head office is at 46 Outeniqua Road, Alrode South, Alberton, open Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 14:00.
Does iMakamu Funerals install tombstones?
It sells a Tombstone Top-Up Cover, but its website does not say it installs tombstones itself.
Where do I pay iMakamu premiums?
At the designated retail pay-points across South Africa, including major supermarket chains and selected retail partner pay-stores, or through the debit order or banking channels in your policy contract.
What do I need to lodge an iMakamu funeral claim?
Certified copies of the death certificate, ID documents and medical forms, sent to info@imakamugroup.co.za or delivered to a branch, with your policy number and proof of premium payment.
Sources
- iMakamu Funerals homepage, Contact, Services, About and Top-ups pages, imakamugroup.co.za, read 25 September 2026
- Sisonke Funeral Cover brochure (PDF), imakamugroup.co.za, read 25 September 2026