Business · Contact details
G4S Contact Details
The G4S South Africa customer services number is +27 (0)10 001 4500, and the email address is customerservice@africa.g4s.com. G4S South Africa is the local arm of G4S, the London-based security group that Allied Universal acquired in 2021, and it now trades as G4S, An Allied Universal Company.
The same number and mailbox serve both G4S Secure Solutions and G4S Care and Justice. For staff and recruitment questions, see the separate G4S HR contact details page.
G4S contact details at a glance
| Route | Details |
|---|---|
| G4S Customer Services (G4S Secure Solutions) | +27 (0)10 001 4500 |
| G4S Customer Services email | customerservice@africa.g4s.com |
| G4S Care and Justice | +27 (0)10 001 4500 / customerservice@africa.g4s.com |
| Sales enquiries | Enquire about our services form on g4s.com/en-za |
| Head office | Centurion (street address not published on G4S’s contact pages) |
Official G4S contact channels
G4S South Africa’s contact page lists two cards, one for G4S Customer Services (G4S Secure Solutions) and one for G4S Care and Justice. Both give the same phone number, +27 (0)10 001 4500, and the same email address, customerservice@africa.g4s.com. From inside South Africa you dial the number as 010 001 4500.
If you want a quote or want to talk to the sales team about a new security service, use the “Enquire about our services” form on the G4S services page rather than the customer services line.
What G4S provides
G4S says it operates in all nine provinces with about 10,000 screened, security-vetted personnel in South Africa. The services it lists are:
- Manned security
- Secure monitoring and response
- Electronic solutions
- Risk solutions
- High value logistics
The services page also still lists cash services such as cash in transit, Deposita and ATM services. Ask G4S directly whether a cash service is still available before you rely on it.
Address and operating information
G4S South Africa’s head office and its National Control Centre are in Centurion. G4S does not publish a street address or office hours on the pages we read, so call +27 (0)10 001 4500 before visiting.
For regional offices, see the G4S branch pages for Pretoria, Durban and Cape Town.
Support and escalation routes
G4S does not publish a separate complaints or escalation line on its South African contact page. Send complaints in writing to customerservice@africa.g4s.com so you have a record, and follow up on +27 (0)10 001 4500.
For other security and business contacts, browse the business hub or the business directory F to G listings.
FAQs
What is the G4S contact number in South Africa?
G4S Customer Services is on +27 (0)10 001 4500, which is 010 001 4500 from a South African phone.
What is the G4S email address?
Email customerservice@africa.g4s.com. The same mailbox covers G4S Secure Solutions and G4S Care and Justice.
Where is the G4S head office?
The head office and the G4S National Control Centre are in Centurion. G4S does not publish the street address on its contact pages.
Who owns G4S South Africa?
G4S was acquired by Allied Universal in 2021 and now trades as G4S, An Allied Universal Company.
Sources
- G4S South Africa, Contact us: g4s.com/en-za/contact-us, read 2026-09-26
- G4S South Africa, Who we are: g4s.com/en-za/who-we-are, read 2026-09-26
- G4S South Africa, Where we operate: g4s.com/en-za/who-we-are/where-we-operate, read 2026-09-26
- G4S South Africa, Services: g4s.com/en-za/what-we-do/services, read 2026-09-26