Business · Contact details
Tefl Universal Contact Details
TEFL Universal is contacted by email at info@tefluniversal.com; it publishes no phone number anywhere on its website. TEFL Universal Ltd. is a UK-registered online TEFL course provider with its registered office in Sheffield, and it sells courses to South Africans in rand but has no South African office.
TEFL Universal contact details at a glance
| Route | Details |
|---|---|
| General, support and complaints email | info@tefluniversal.com |
| Student login / my courses | tefluniversal.com/my-courses/ |
| Registered office (UK) | TEFL Universal Ltd., Omnia One, 125 Queen Street, Sheffield, South Yorkshire, S1 2DU, United Kingdom |
| Phone | None published |
Official contact channels
Every kind of query, from course support to complaints, goes to info@tefluniversal.com. The website has no contact page and no phone line, so email is the only route. Enrolled students reach their course material through the My Courses login at tefluniversal.com/my-courses/.
Employers who want to check a certificate should email info@tefluniversal.com with the subject line “Extra Step Verification – [Student’s Full Name], [Certificate Number]”. TEFL Universal says it confirms within one business day.
What TEFL Universal provides
TEFL Universal sells online courses in teaching English as a foreign language. The course terms that matter most before you pay are:
- You have 120 days from registration to finish a course.
- All fees are non-refundable once purchased, and no instalment plans are offered.
- You can buy a 30-day, 60-day or 6-month extension, but it must be bought before the course expires.
- Printed hard-copy certificates are posted from the United Kingdom by standard postal services.
TEFL Universal says it is accredited by ACCREDITAT (UK) and is listed on the UK Register of Learning Providers under UKPRN 10089441.
Address and operating information
The registered office is TEFL Universal Ltd., Omnia One, 125 Queen Street, Sheffield, South Yorkshire, S1 2DU, United Kingdom. It does not publish office hours, and it has no walk-in office in South Africa.
Support and escalation routes
Complaints also go to info@tefluniversal.com. Under its terms and conditions, a course instructor responds within five business days. TEFL Universal does not publish a separate escalation contact, so keep copies of your emails and your order details.
For other companies, browse the business hub or the business directory T listings.
FAQs
What are TEFL Universal’s contact details?
Email info@tefluniversal.com. TEFL Universal does not publish a phone number.
Does TEFL Universal have a South African office?
No. Its registered office is in Sheffield, United Kingdom, and it publishes no South African address or number.
Can I get a refund from TEFL Universal?
Its terms say all fees are non-refundable once purchased.
How do I extend my TEFL Universal course?
Buy a 30-day, 60-day or 6-month extension before your 120-day course period expires.
How can an employer verify a TEFL Universal certificate?
Email info@tefluniversal.com with the subject “Extra Step Verification”, the student’s full name and the certificate number. Confirmation comes within one business day.
Sources
- TEFL Universal, About us: tefluniversal.com/about-us/, read 2026-09-26
- TEFL Universal, Terms and conditions: tefluniversal.com/terms-and-conditions/, read 2026-09-26
- TEFL Universal, Accreditation: tefluniversal.com/accreditation/, read 2026-09-26
- TEFL Universal, Verify: tefluniversal.com/verify/, read 2026-09-26
- TEFL Universal, Extensions: tefluniversal.com/extensions/, read 2026-09-26
- TEFL Universal, Order a hardcopy: tefluniversal.com/order-a-hardcopy/, read 2026-09-26