Business · Contact details
Gelmar Contact Details
The Gelmar Support Centre number is +27 31 573 2490, and Gelmar also takes WhatsApp messages on +27 39 001 1720. Gelmar (Gelmar Handles & Furniture Fittings) is a South African family-run home renovation and DIY retailer selling kitchen, bathroom, hardware and furniture fittings through about 50 stores and an online shop.
Looking for a particular store? Each Gelmar store has its own number in the store directory at stores.gelmar.co.za. See also our pages for Gelmar Wonderpark, Ballito and Port Elizabeth.
Gelmar contact details at a glance
| Route | Details |
|---|---|
| Support Centre | +27 31 573 2490 |
| +27 39 001 1720 | |
| Sales email | sales@gelmar.co.za |
| Orders email | orders2@gelmar.co.za |
| Online queries email | onlinesales@gelmar.co.za |
| Contact form | https://www.gelmar.co.za/contact/ |
| Store directory (individual store numbers) | https://stores.gelmar.co.za/ |
| Head office hours | 07:00 to 16:00 |
Official contact channels
Gelmar’s head office contact details are on its contact page. Call the Support Centre on +27 31 573 2490 or send a WhatsApp to +27 39 001 1720. Use the right mailbox for your query:
- Sales: sales@gelmar.co.za
- Orders: orders2@gelmar.co.za
- Online queries: onlinesales@gelmar.co.za
You can also write to Gelmar through the “Write Us” contact form on gelmar.co.za/contact.
What this organisation provides
Gelmar was founded in 1935 as Electrical Appliances (Pty) Ltd by Albert Geldard and Theo Perlman, and was later renamed Gelmar (Pty) Ltd. It now has 50 stores and a growing online presence, selling kitchen, bathroom, hardware and furniture fittings for home renovation and DIY.
For online orders, delivery is charged by weight, from R89 for 0 to 5 kg up to R899 for 40 kg and more.
Address and operating information
Gelmar does not publish a head office street address on its website. Head office hours are 07:00 to 16:00.
Store numbers and trading hours are listed per store in the national store directory at stores.gelmar.co.za, grouped by province, with a separate Distributors section. Check the directory for your nearest store, for example Gelmar Polokwane.
Support and escalation routes
For an order problem, email orders2@gelmar.co.za or onlinesales@gelmar.co.za for online purchases, and call the Support Centre if you need to follow up. For a problem with an in-store purchase, contact the store first using the number in the store directory. Gelmar does not publish a separate complaints or escalation line.
For more retailers, browse the business hub or the business directory G listings.
FAQs
What is the Gelmar head office contact number?
The Gelmar Support Centre is on +27 31 573 2490, and head office hours are 07:00 to 16:00.
Does Gelmar have WhatsApp?
Yes. Gelmar’s WhatsApp number is +27 39 001 1720.
What is the Gelmar email address for online orders?
Online queries go to onlinesales@gelmar.co.za and orders to orders2@gelmar.co.za. Sales questions go to sales@gelmar.co.za.
How much is Gelmar delivery?
Online delivery is charged by weight, from R89 for 0 to 5 kg to R899 for 40 kg and more.
Sources
- Gelmar, Contact: gelmar.co.za/contact/, read 2026-09-26
- Gelmar, About: gelmar.co.za/about, read 2026-09-26
- Gelmar, FAQ: gelmar.co.za/faq, read 2026-09-26
- Gelmar store directory: stores.gelmar.co.za, read 2026-09-26