Business · Contact details
General Nhlanhla Mkhwanazi Contact Details
Lieutenant General Nhlanhla Mkhwanazi is the Provincial Commissioner of the South African Police Service in KwaZulu-Natal. The route to him is his office: the Office of the KwaZulu-Natal Provincial Commissioner on 031 325 4825 or at provcomm.kzn@saps.gov.za. SAPS does not publish personal telephone numbers or personal email addresses for its officers, and the office mailbox is the correct and only channel for correspondence.
Office of the KZN Provincial Commissioner
| Route | Details |
|---|---|
| Office telephone | 031 325 4825 |
| Email (the office mailbox, not a personal one) | provcomm.kzn@saps.gov.za |
| Fax | 031 325 4746 |
| Street address | 15 Braam Fischer Avenue, Durban |
| Postal address | PO Box 1965, Durban |
The SAPS website records the office holder as Lt Gen Mkwanazi, spelt without the h, while the name is more commonly written Mkhwanazi. Both refer to the same office.
What the office is responsible for
- Command of SAPS operations across KwaZulu-Natal, including all police stations in the province.
- Provincial crime prevention priorities and the deployment of provincial units.
- Oversight of station commanders, who handle day-to-day policing in each precinct.
- Not the place to report a crime or open a case. That is done at a police station.
Where to take a policing matter instead
Almost every police matter is dealt with faster at station or unit level than at the provincial commissioner office, and writing to the commissioner does not create a case number.
- Crime in progress or an emergency: 10111, or 112 from a cellphone.
- Anonymous crime tip-offs: SAPS Crime Stop on 08 600 10111.
- Opening or following up a case: your nearest police station, quoting the case or CAS number. SAPS publishes every station telephone number and mailbox on its provincial contact pages.
- Unhappy with a station: ask for the station commander, then escalate to the district office before the provincial office.
Complaints about police conduct
Complaints about police misconduct, assault, corruption or a death in custody go to the Independent Police Investigative Directorate, which is independent of the SAPS, not to the provincial commissioner.
- IPID KwaZulu-Natal: 031 310 1300, or Complaints.KwaZuluNatal@ipid.gov.za. Office at 3rd Floor, The Marine Building, 22 Dorothy Nyembe Street, Durban.
- IPID national office: 012 399 0000, or complaints@ipid.gov.za, at the Benstra Building, 473B Stanza Bopape Street, Pretoria. A complaints form can be downloaded from the IPID website.
Frequently asked questions
What is General Mkhwanazi’s contact number?
His office’s number: 031 325 4825. SAPS publishes no personal number for the Provincial Commissioner, so the office line is the only route.
What is General Mkhwanazi’s email address?
The office mailbox, provcomm.kzn@saps.gov.za. It is the office’s address rather than a personal one, which is how SAPS publishes it.
How do I report a crime to the SAPS in KwaZulu-Natal?
At your nearest police station, or on 10111 (112 from a cellphone) if a crime is in progress. Anonymous tip-offs go to SAPS Crime Stop on 08 600 10111.
Where do I complain about police misconduct?
To the Independent Police Investigative Directorate, which is independent of the SAPS: 031 310 1300 in KwaZulu-Natal or 012 399 0000 nationally.
Sources
- South African Police Service KwaZulu-Natal provincial contact page, for the provincial commissioner office telephone and fax numbers, the office mailbox, the street and postal addresses and the name of the office holder
- South African Police Service Crime Stop page, for the anonymous tip-off number
- Independent Police Investigative Directorate contact page, for the KwaZulu-Natal and national office numbers, addresses and complaints mailboxes