The hospice in Edenvale is Edenvale Care Centre Hospice, a registered non-profit in 6th Avenue. It publishes two separate lines, and which one you use matters: the main line is for the office, the ward line reaches the care unit directly.
Official contact channels
- Main line: 011 454 0996
- Ward line: 011 454 2784, for the care unit rather than administration
- Email: [email protected]
- A contact form on the hospice website, which requires JavaScript to submit
- Address: 55 6th Avenue, corner 4th Street, Edenvale, Gauteng
The hospice website is edenvalehospice.org.za. Note the org.za ending, which is common for non-profits and easy to mistype as co.za.
What this organisation provides
- Palliative care, which the hospice describes as compassionate specialised support for people with a terminal illness
- Physical, emotional and social support for both patients and their families
- Care for conditions including cancer, tuberculosis and HIV and AIDS
- An in-patient care centre, which the hospice describes as a home away from home, alongside its services and facilities
- The hospice states it is a registered non-profit organisation
Supporting the hospice
Hospices in South Africa run largely on donations and volunteers, and this one publishes several ways to help.
- A funding section and a getting involved section on its website, including a published wishlist of items the centre needs
- Fundraising events, listed by year on the site
- Volunteering and in-kind donations, arranged through the office on the main line
- Banking details for donations are published on the hospice own website. Take them from there or confirm them by phone, rather than from any third party, because donation redirection is a common fraud
Visiting and escalation
- The hospice invites people to visit and be shown around, so phone the main line to arrange a time rather than arriving unannounced
- For a concern about a patient in the care unit, start with the ward line, then ask for the sister in charge
- For a complaint the centre does not resolve, a registered non-profit can be raised with the Department of Social Development, and a clinical concern with the relevant health professions council
Sources
- Edenvale Care Centre Hospice contact page, for the main line, the ward line, the mailbox and the 6th Avenue address
- Edenvale Care Centre Hospice website, for the palliative care description, the conditions covered, the non-profit status and the funding, wishlist, volunteering and fundraising sections