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The Metal and Engineering Industries Bargaining Council, known as the MEIBC, administers collective agreements for the metal and engineering sector and resolves disputes between employers and employees in it. It runs a national office in Johannesburg and a set of regional offices, and the region matters more than the national number for most enquiries.

Official contact channels

Contact the region that covers your workplace rather than the national office. Dispute referrals, con-arb hearings and agent visits are handled regionally, and the national office will route you back to a region in any case.

The council also publishes fax numbers beside several of the regional telephone numbers. Those are not repeated here, because an 086 number sitting next to a landline in a contact block is usually a fax and dialling it as a voice line achieves nothing.

What this organisation provides

The agent verification service is worth knowing about. Council agents visit workplaces to check compliance, and the council publishes a way to verify them, which is the sensible response to anyone arriving unannounced and claiming that authority.

If your question is about provident fund or sick pay benefits rather than about a dispute, say so at the outset. Those are administered as funds with their own records and processes, separate from the dispute resolution side.

Address and operating information

Take documents to the region rather than posting them nationally. A dispute referral is date-sensitive, and lodging it at the correct regional office is what fixes the date for the purposes of the time limits.

Support and escalation routes

That jurisdiction point catches people out. Referring a metal industry dismissal to the CCMA when the MEIBC covers the employer wastes time, and the referral has to be lodged again at the council, by which point a thirty day limit may have passed.

Sources