Business · Contact details
Reset Technology Solutions Contact Details
No company trades as Reset Technology Solutions. The registered name is Reset Solutions (Pty) Ltd, reachable on 087 138 8460. It is credit provider NCRCP 18699, and it is a lender, not an IT firm. We checked this on 24 September 2026.
The name is the problem
“Reset Technology Solutions” sounds like a computer company. It is not one, and that mismatch is worth clearing up before you call.
The business people usually mean describes itself as a South African fintech offering payroll-linked debt consolidation loans to government employees, running on its own deduction management platform. The word “technology” attaches to the platform, not to the service you would be buying.
So if you are looking for IT support, hardware or software, this is not that company and the number below will not help.
The verified details
| Detail | Value |
|---|---|
| Registered name | Reset Solutions (Pty) Ltd |
| Telephone | 087 138 8460 |
| info@resetsolutions.co.za | |
| Office | 1st Floor, Block A, Lombardy Corporate Park, 1 Cole Road, Shere A.H., Pretoria |
| Credit provider number | NCRCP 18699 |
| Financial services provider number | FSP 53772 |
The 087 prefix is not a mobile and not a premium line. It is a South African number that can be answered anywhere, which is why it carries no geographic code despite the office being in Pretoria.
Checking you have the right company
A name that does not quite match the register is exactly the gap impersonators work in, so this is the part worth doing properly.
Three things should line up. The registered name Reset Solutions (Pty) Ltd, the credit provider number NCRCP 18699, and the financial services provider number FSP 53772. All three are published by the company in its own site footer.
If a document, a caller or a website gives a different registered name while using the Reset branding, stop and phone 087 138 8460 to confirm before you send anything.
Two further checks. Every published address ends in resetsolutions.co.za, so a message from a free webmail account is not from the company. And never pay a fee to be approved for a loan, or pay anything into a personal bank account.
Why the wrong name circulates
Part of it is ordinary confusion with genuinely unrelated firms. “Reset” is a common trading word, and there are businesses using it in IT, recruitment and consulting that have nothing to do with this lender.
Part of it is the product itself. Reset’s own description leads with the proprietary deduction management platform it runs for employers, which is genuinely a technology product, sold to payroll departments rather than to individuals.
So there are two different audiences using one name: employers looking at the deduction platform, and government employees looking at a consolidation loan. The site keeps separate sections for each.
Which section you want
| If you are | What you want |
|---|---|
| A government employee with several debits | The consolidation loan, for employees |
| A payroll or HR department | The deduction management platform, for employers |
| Looking for IT services | A different company entirely |
Both audiences go through the same number and the same mailbox, so say which one you are as soon as the call connects.
Before you commit to anything
A payroll deduction is harder to stop than a debit order, because it is taken before the money reaches you. That is the point of the product, and it is also the risk.
Ask for the total cost of credit in rands, not just the monthly figure, and ask what happens if you change employer or leave government service. Get both answers in writing before signing.
The office address above is not a walk-in branch. The company says applications are handled online with no branch visit required.
One more practical point on the name. If you are searching for this company, search the registered name rather than the variant, because the variant returns unrelated technology firms and the company’s own pages will not rank against it.
The company publishes a complaints policy, a conflict of interest policy and a PAIA manual on its own site, so a formal query has somewhere to go that is documented rather than improvised. Ask for your complaint to be logged under that policy and ask for a reference number.
Sources
- Reset Solutions, resetsolutions.co.za, site footer, for the registered company name, telephone number, email address, office address, credit provider number and financial services provider number (read 24 September 2026)
- Reset Solutions, resetsolutions.co.za, home page and its employer and employee sections, for the description of the business, the deduction management platform, the two audiences and the statement that no branch visit is required (read 24 September 2026)