Business · Contact details
Tongaat Hulett Contact Details
The Tongaat Hulett head office number is +27 32 439 4000 and the general email is info@tongaat.com. Tongaat Hulett Limited (THL) is a KwaZulu-Natal sugar producer with its head office on Amanzimnyama Hill Road, Tongaat, and operations in South Africa, Mozambique, Zimbabwe and Botswana.
This is the general and head office page. For jobs and HR, see the Tongaat Hulett HR contact details page.
Tongaat Hulett contact details at a glance
| Route | Details |
|---|---|
| Head office telephone | +27 32 439 4000 |
| Head office fax | +27 32 945 3333 |
| Head office general email | info@tongaat.com |
| Head office business address | Tongaat Hulett, Amanzimnyama Hill Road, Tongaat, KwaZulu-Natal, South Africa |
| Postal address | P O Box 3, Tongaat 4400 |
| Corporate Office, Technology Group, Information Technology | 032 439 4000 / corporate@tongaat.com |
| Marketing, Sales and Distribution (sugar sales) | 031 460 0111 / sugarmarketing@tongaat.com |
| Agricultural Operations | 032 438 3550 / agric@tongaat.com |
| Purchasing Department (suppliers) | 032 439 4308 / purchasing@tongaat.com |
| Hulett Refineries Ltd | 031 460 0111 / refinery@tongaat.com |
| Maidstone Mill | 032 439 5511 / maidstone@tongaat.com |
| Darnall Mill | 032 439 9111 / darnall@tongaat.com |
| Amatikulu Mill | 035 331 9000 / amatikulu@tongaat.com |
| Felixton Mill | 035 791 5000 / felixton@tongaat.com |
| Voermol Feeds | 032 439 5599 / voermol@tongaat.com |
| Human Resources, corporate office | +27 32 439 4300 |
| Tip-offs (Whistleblowers Anonymous), SA toll free | +27 800 212 187 |
| Tip-offs WhatsApp | +27 81 555 5201 |
| Tip-offs email | tongaathulett@whistleblowing.co.za |
| Tip-offs SMS short code | 33490 |
Official contact channels
The head office switchboard is +27 32 439 4000, with fax +27 32 945 3333 and email info@tongaat.com. Do not confuse the switchboard with the HR corporate line, which is a different number, +27 32 439 4300.
Tongaat Hulett’s contact page lists a line and mailbox for each part of the business:
- Suppliers: Purchasing Department, 032 439 4308 or purchasing@tongaat.com.
- Sugar buyers: Marketing, Sales and Distribution, 031 460 0111 or sugarmarketing@tongaat.com.
- Growers and farming: Agricultural Operations, 032 438 3550 or agric@tongaat.com.
- Corporate office, Technology Group and IT: 032 439 4000 or corporate@tongaat.com.
- Hulett Refineries Ltd: 031 460 0111 or refinery@tongaat.com.
Each mill has its own line: Maidstone 032 439 5511, Darnall 032 439 9111, Amatikulu 035 331 9000 and Felixton 035 791 5000. Voermol Feeds is on 032 439 5599.
What Tongaat Hulett provides
Tongaat Hulett produces sugar. In South Africa it runs the Maidstone, Darnall, Amatikulu and Felixton mills, the Hulett Refinery in Durban and Voermol Feeds. Outside South Africa, its contact page lists Xinavane (Xinavane@tongaat.com) and Mafambisse (info@mafambisse.co.mz) in Mozambique, Triangle (info@triangle.co.zw) and Hippo Valley (info@hippo.co.zw) in Zimbabwe, and Tongaat Hulett (Botswana) at Plot 4291 Batheon Road, Lobatse, on +267 533 3020.
THL is in business rescue. Its own news release says the Vision Group is acquiring THL under the Business Rescue Plan, and that a 4 July 2025 Durban High Court disclosure ruling does not affect implementation of that plan. The company is still operating and still publishes its contacts.
Address and operating information
The head office is on Amanzimnyama Hill Road, Tongaat, KwaZulu-Natal. Post goes to P O Box 3, Tongaat 4400. Tongaat Hulett does not publish office hours on its contact page.
Support and escalation routes
Tongaat Hulett does not publish a customer complaints line; use the department that handles your query, or the head office switchboard. To report fraud, corruption or a code-of-conduct breach, use the independent Whistleblowers Anonymous service:
- South Africa toll free: +27 800 212 187
- WhatsApp: +27 81 555 5201
- SMS short code: 33490
- Email: tongaathulett@whistleblowing.co.za
- Post: Free Post KZN665, Musgrave 4062
For other companies, browse the business hub or the business directory T listings.
Frequently asked questions
What is the Tongaat Hulett head office contact number?
The head office number is +27 32 439 4000, and the email is info@tongaat.com.
Is +27 32 439 4300 the Tongaat Hulett head office?
No. +27 32 439 4300 is the Human Resources corporate office line. The head office switchboard is +27 32 439 4000.
How do suppliers contact Tongaat Hulett?
Suppliers use the Purchasing Department on 032 439 4308 or purchasing@tongaat.com.
Is Tongaat Hulett still operating?
Yes. THL is in business rescue, and its own release says the Vision Group is acquiring it under the Business Rescue Plan, but the company still operates and publishes contacts.
Sources
- Tongaat Hulett, Contact us: tongaat.com/contact-us/, read 2026-09-26
- Tongaat Hulett, Careers contacts: tongaat.com/careers/contacts/, read 2026-09-26
- Tongaat Hulett, Tip-offs: tongaat.com/governance-and-sustainability/tip-offs/, read 2026-09-26
- Tongaat Hulett, No interruption to THL business rescue plan: tongaat.com/no-interruption-to-thl-business-rescue-plan-as-vision-prepares-to-appeal-ruling/, read 2026-09-26