Rosebank College Bloemfontein Contact Details

If you are looking for Rosebank College in Bloemfontein, note the name first: the institution now trades as Rosebank International, and its website has moved to rbi.ac.za. Searches for the old name still find the campus, and the Bloemfontein campus itself is unchanged, but the brand on the door and in your email is the new one.

Bloemfontein campus contact details

• Campus telephone: 087 703 6461
• Accounts and student account queries: 087 109 1828
• Physical and postal address: 97 St Andrews Street, Bloemfontein
• General enquiries mailbox: info@rbi.ac.za
• WhatsApp: 087 240 6457

Campus hours

• Weekdays: 08:00 to 17:00
• Saturday: 08:00 to 13:00
• Sunday: closed

The Saturday morning opening is worth knowing during registration periods, when weekday queues are at their longest.

One thing to expect when you call

The number published for the Bloemfontein campus is the national customer services line, not a Bloemfontein switchboard. You will reach a central agent, so say Bloemfontein early in the call and have your student number ready. For anything that genuinely needs somebody standing in the building, the address above is a short walk from the Bloemfontein CBD, and a visit is often quicker than a transfer.

Registered students

Current students are directed to the Student Hub and the student portal for results, timetables, statements and most administrative requests. Those handle the routine work without a call, and an account query raised there leaves a record you can point back to.

Checking the qualification before you enrol

Verify any qualification you are offered on the register of the Council on Higher Education and on the National Qualifications Framework register kept by SAQA, using the qualification identifier rather than the marketing name. A private higher education institution must be registered with the Department of Higher Education and Training, and its registration number belongs on its own material. This is the check that protects you, and it takes minutes.

If something goes wrong

• Raise it with the campus first, in writing, and keep the reference
• The institution publishes an ethics mailbox at riethics@rbi.ac.za for conduct concerns
• An unresolved complaint about a registered private higher education institution can be taken to the Department of Higher Education and Training