Mr Delivery Johannesburg Contact Details

The app holds your money, so the app is where a refund comes from. Raise a wrong, missing or cold order in the app rather than with the restaurant, and do it immediately, since these platforms apply short reporting windows.

ContactDetails.co.za is an independent directory and is not a delivery platform.

When something goes wrong

Three different parties can be responsible, and it matters which.

• The platform for payment, refunds and the delivery service itself.
• The restaurant for the food, and municipal environmental health for suspected food poisoning, which inspects and can close premises.
• Photograph the order as it arrived, before eating any of it, and keep the order number.
• Report suspected food poisoning even if you recover; a single report is a data point, several trigger an inspection.

Safety and delivery

Meet the driver at a well-lit spot and do not invite a stranger inside. Check the order before the driver leaves where you can, since a dispute is easier while they are still there.

Drivers are frequently independent contractors, and a rider carrying passengers or goods for reward needs the correct licensing and insurance. A private motor policy generally does not cover commercial use. Unresolved complaints go to the CGSO on 0860 000 272. Verified 26 August 2026.