Astral Contact Details

Astral Foods is South Africa largest integrated poultry producer and a JSE-listed company, share code ARL. Its brands include County Fair, Goldi and Festive, and it owns the Meadow Feeds animal feed business.

Astral publishes no consumer call centre. The contact details below are the group ones, taken from its own corporate information page, and they are the correct route for a supplier, investor or media query rather than for a question about a chicken bought at a supermarket.

Official contact channels

• Telephone: 012 667 5468
• Email: contactus@astralfoods.com
• Registered office: Lanseria Corporate Estate, 13 Thunderbolt Lane, Lanseria Ext 26, Gauteng, 1748
• Postal address: Postnet Suite 78, Private Bag X153, Bryanston, 2021
• Website: astralfoods.com

The registered office is in Lanseria while the postal address is a Bryanston box, so post and couriers go to different places. Send anything that must be signed for to the physical address rather than the private bag.

What this organisation provides

• Integrated poultry production, from breeding stock through to processed chicken
• Consumer poultry brands including County Fair, Goldi and Festive
• Meadow Feeds animal feed operations
• Operations in South Africa and in Zambia through Africa Feeds and Zambian Progressive Poultry
• Major subsidiaries include Astral Operations Limited and the Meadow Feeds companies

If your query is about a specific product, the brand is usually the faster route than the group. County Fair, Goldi and Festive are separately marketed, and complaints about a particular pack are handled at brand level.

Address and operating information

• Company registration number: 1978/003194/06
• JSE share code ARL, A2X share code ARL, ISIN ZAE000029757
• The group company secretary is based at the registered office in Lanseria
• Auditor: Deloitte and Touche
• Principal banker and JSE sponsor: Nedbank, with the sponsor reachable on 011 295 8525

Quote the registration number in any formal correspondence. Astral Foods Limited and Astral Operations Limited are separate registered companies, and contracts and legal notices need to name the right one.

Support and escalation routes

• General and supplier queries: 012 667 5468 or contactus@astralfoods.com
• Shareholders, share certificates and dividends: Computershare Investor Services on 011 370 5000, Rosebank Towers, 15 Biermann Avenue, Rosebank
• Investor relations is handled by an outside firm, Keyter Rech Investor Solutions, on 083 701 2021
• A complaint about a product bought at retail goes to the Consumer Goods and Services Ombud on 0860 000 272
• Food safety and labelling are matters for the Department of Health and municipal environmental health practitioners
• Poultry imports, disease control and abattoir standards fall under the Department of Agriculture

Share queries should go to the transfer secretaries rather than to the company. Computershare holds the register, and lost certificates, address changes and unclaimed dividends are resolved there far faster than through a switchboard.

Sources

• Astral Foods corporate information page, astralfoods.com investor centre, read 4 September 2026