Professional Services · Contact details
GroundUp Journalists Contact Details
To reach GroundUp’s journalists with a story pitch or question, email the newsroom at info@groundup.org.za. GroundUp is a South African non-profit news agency that publishes human-rights focused, public-interest journalism, and it does not publish individual journalists’ direct lines.
GroundUp contact details at a glance
| Route | Details |
|---|---|
| Story pitches and questions (newsroom) | info@groundup.org.za |
| Report factual errors / corrections | editor@groundup.org.za |
| Office telephone (GroundUp asks people to email rather than phone) | 021 788 9163 |
| Address | 2nd Floor, Ridge House, Belmont Office Park, Bridge Road, Rondebosch 7700 |
Official contact channels
GroundUp asks people to email, not phone, with story pitches and questions. Send them to info@groundup.org.za. It publishes an office number, 021 788 9163, but email is the route it prefers.
If you spot a factual error in an article, email editor@groundup.org.za. GroundUp publishes corrections on a Corrections page.
What this organisation provides
GroundUp reports public-interest news with a human-rights focus. It began at the University of Cape Town’s Centre for Social Science Research and became an independent non-profit company in June 2020. It relies solely on donations.
Registration details on its About page:
- CIPC company registration 2020/428260/08
- Non-profit registration 254-625-NPO
- Public benefit organisation 930071956
Address and operating information
The office is on the 2nd Floor, Ridge House, Belmont Office Park, Bridge Road, Rondebosch 7700. GroundUp does not publish office hours.
Support and escalation routes
When you pitch a story, explain what happened, where and when, and how the journalists can reach you. For a complaint about accuracy, write to editor@groundup.org.za first. GroundUp subscribes to the Press Council’s Code of Ethics for Print and Online Media and displays its FAIR stamp.
More listings are in our professional services hub.
Frequently asked questions
How do I contact GroundUp journalists?
Email info@groundup.org.za. GroundUp asks for pitches by email rather than by phone.
How do I report a mistake in a GroundUp article?
Email editor@groundup.org.za.
What is the GroundUp phone number?
The office number is 021 788 9163, but GroundUp asks people to email instead.
Where is GroundUp based?
Ridge House, Belmont Office Park, Bridge Road, Rondebosch, Cape Town.
Sources
- GroundUp, About, groundup.org.za/about/, read 27 September 2026