Transport & Logistics · Contact details
The Courier Guy Contact Number, WhatsApp and Email
The Courier Guy contact number is 010 222 2300, the telephone number on its contact page. The Courier Guy WhatsApp number is 082 823 3254, which the same page calls WhatsApp Help, and the customer support email address is support@thecourierguy.co.za. To follow a delivery, track your parcel on thecourierguy.co.za with your waybill number. These details were first read from The Courier Guy’s Contact page on thecourierguy.co.za on 14 September 2026, and the phone number, WhatsApp number and both email addresses were checked against that page again on 4 October 2026.
The Courier Guy contact details
| What you need | Contact |
|---|---|
| Telephone | 010 222 2300 |
| WhatsApp Help | 082 823 3254 |
| Customer support email | support@thecourierguy.co.za |
| Online support request | “Help me” on thecourierguy.co.za |
| Track a parcel | thecourierguy.co.za/tracking (waybill number needed) |
| Support number shown in the tracking portal | 0861 203 203 |
| Kiosks, lockers and points | Location Finder at thecourierguy.co.za/locations |
| Address | 37 Malta Road, Cosmo Business Park, Malibongwe Drive, Kya Sands |
| Media queries | media@thecourierguy.co.za |
Courier Guy customer service and support number
Courier Guy customer service is reached on 010 222 2300, on WhatsApp or by email, and all three routes are on the company’s contact page. The contact page does not split the telephone number by department or by town, so it is the number to start with for any delivery or collection query.
A second number, 0861 203 203, is the support number shown inside The Courier Guy’s tracking portal at track.thecourierguy.co.za. It is not on the contact page, so this page lists it under that label only. If you are in the tracking portal and it tells you to phone support, that is the number it gives. For everything else, treat 010 222 2300 as The Courier Guy helpline.
If you would rather not phone, the “Help me” button on the contact page opens The Courier Guy’s support request form, which logs your query online.
Courier Guy WhatsApp number
The Courier Guy lists “WhatsApp Help” on 082 823 3254 on its contact page. Save the number and message it with your waybill number so the team can find your parcel straight away. WhatsApp gives you a written record of the conversation, which is useful if a delivery is late or a parcel is damaged.
Be cautious of any other WhatsApp number that claims to be The Courier Guy and asks you to pay a fee to release a parcel.
Courier Guy email address
The customer service email address is support@thecourierguy.co.za. Put your waybill number in the subject line and add a short description of the problem, so that the reply does not have to start by asking for it.
The second address on the contact page, media@thecourierguy.co.za, is for press queries about the company, such as industry insights and company background. It is not for delivery problems, and a parcel query sent there is in the wrong place.
Courier Guy tracking: track a parcel and who to contact
The Courier Guy says you can track your parcel online at any time, and all you need is your waybill number. Use Track Now on thecourierguy.co.za before you call, because the tracking status answers most questions about where a parcel is and when it is due.
If the tracking has not updated or shows a problem, contact support with the waybill number, the sender’s name and the delivery address. The contact number for a tracking query is the same 010 222 2300, with WhatsApp Help on 082 823 3254 and support@thecourierguy.co.za as the written routes. The tracking portal itself shows 0861 203 203 as its support number.
The Courier Guy near me: kiosks, lockers and points
To find The Courier Guy near you, use the Location Finder on thecourierguy.co.za. Enter an address or use your position, choose a search radius from 5 km to 100 km, and filter by Kiosk, Locker or Point. The Courier Guy describes its kiosks and lockers as “all over Mzansi”. The Location Finder shows each location and its contact details.
The contact page does not list a separate franchise or branch phone number for towns such as Secunda. For a delivery in Secunda or any other area, start with 010 222 2300, WhatsApp 082 823 3254 or support@thecourierguy.co.za, then use the Location Finder to find the nearest kiosk or locker.
Quotes, services and head office address
The Courier Guy lists four ways to send a parcel:
- Direct, a door-to-door delivery service.
- Locker, where you drop off at a locker when it suits you.
- Kiosk, where you scan and drop.
- Point, a nationwide network of drop-off spots where you book, drop and go.
It delivers locally, nationally and internationally. A Courier Guy quote request is made online: thecourierguy.co.za offers online quotes, a client portal, business accounts, packaging tips and packaging orders. The site also publishes FAQs, delivery alerts and a whistleblowing information page for reporting concerns safely.
The Courier Guy’s website lists its address as 37 Malta Road, Cosmo Business Park, Malibongwe Drive, Kya Sands.
Before you contact The Courier Guy
- Waybill number: the reference for your parcel, needed for tracking and every support query.
- Collection or delivery address: and the date the collection or delivery was booked.
- Photos: if a parcel arrived damaged, photograph the packaging and contents before throwing anything away.
- If you are the recipient: the sender or online shop may need to raise some queries, because they booked the delivery.
Frequently asked questions
What is the Courier Guy contact number?
The telephone number on The Courier Guy’s contact page is 010 222 2300.
What is the Courier Guy WhatsApp number?
WhatsApp Help is on 082 823 3254, as listed on the contact page. Send your waybill number with your first message.
What is the Courier Guy email address?
Customer support is support@thecourierguy.co.za. The media@thecourierguy.co.za address is for press queries only.
Is there a Courier Guy tracking contact number?
There is no separate tracking line on the contact page. Track the parcel on thecourierguy.co.za with your waybill number, then call 010 222 2300 if the status has not moved. The tracking portal shows 0861 203 203 as its support number.
Where is The Courier Guy located?
The address on its website is 37 Malta Road, Cosmo Business Park, Malibongwe Drive, Kya Sands. For a kiosk, locker or point near you, use the Location Finder on thecourierguy.co.za.
How do I know these Courier Guy details are correct?
We only list details read from the official website or channels of The Courier Guy, and this page shows the date they were checked. Confirm on the official site before you share personal information or make a payment.
Sources
- The Courier Guy Contact page, thecourierguy.co.za/contact-us, read 14 September 2026
- The Courier Guy Location Finder, thecourierguy.co.za/locations, read 14 September 2026
- The Courier Guy home page (services and Quick Contact details), thecourierguy.co.za, read 14 September 2026
- The Courier Guy tracking portal support settings, track.thecourierguy.co.za, read 4 October 2026