Transport & Logistics · Contact details
The Courier Guy Contact Number, WhatsApp and Email
The Courier Guy contact number is 010 222 2300, and its WhatsApp Help number is 082 823 3254. The Courier Guy’s customer service email address is support@thecourierguy.co.za, and you can also log a support request online through its “Help me” page. To check on a delivery, track your parcel on thecourierguy.co.za with your waybill number. Every detail below was read from The Courier Guy’s Contact page on thecourierguy.co.za on 14 September 2026.
The Courier Guy contact details
| What you need | Contact |
|---|---|
| Telephone | 010 222 2300 |
| WhatsApp Help | 082 823 3254 |
| Customer support email | support@thecourierguy.co.za |
| Online support request | “Help me” on thecourierguy.co.za |
| Track a parcel | thecourierguy.co.za/tracking (waybill number needed) |
| Kiosks, lockers and points | Location Finder at thecourierguy.co.za/locations |
| Address | 37 Malta Road, Cosmo Business Park, Malibongwe Drive, Kya Sands |
| Media queries | media@thecourierguy.co.za |
The Courier Guy WhatsApp support number
The Courier Guy lists “WhatsApp Help” on 082 823 3254 on its contact page. Save the number and message it with your waybill number so the team can find your parcel straight away. WhatsApp gives you a written record of the conversation, which is useful if a delivery is late or a parcel is damaged. Be cautious of any other WhatsApp number that claims to be The Courier Guy and asks you to pay a fee to release a parcel.
The Courier Guy customer service email
For customer service, email support@thecourierguy.co.za with your waybill number in the subject line and a short description of the problem. The media@thecourierguy.co.za address is for press queries about the company, such as industry insights and company background, not for delivery problems. For a faster online route, the “Help me” button on the contact page opens The Courier Guy’s support request form.
Tracking your parcel
The Courier Guy says you can track your parcel online at any time, and all you need is your waybill number. Use Track Now on thecourierguy.co.za before you call, because the tracking status answers most questions about where a parcel is and when it is due. If the tracking has not updated or shows a problem, contact support with the waybill number, the sender’s name and the delivery address.
The Courier Guy kiosks, lockers and locations
To find The Courier Guy near you, use the Location Finder on thecourierguy.co.za. Enter an address or use your position, choose a search radius from 5 km to 100 km, and filter by Kiosk, Locker or Point. The Courier Guy describes its kiosks and lockers as “all over Mzansi”. The Location Finder shows each location and its contact details. It does not list a separate franchise or branch phone number for towns such as Secunda on the contact page, so for a delivery in Secunda or any other area, start with 010 222 2300, WhatsApp 082 823 3254 or support@thecourierguy.co.za, then use the Location Finder to find the nearest kiosk or locker.
The Courier Guy services and head office
The Courier Guy lists four ways to send a parcel: Direct, a door-to-door delivery service; Locker, where you drop off at a locker when it suits you; Kiosk, where you scan and drop; and Point, a nationwide network of drop-off spots where you book, drop and go. It delivers locally, nationally and internationally, and offers online quotes, a client portal, business accounts, packaging tips and packaging orders on thecourierguy.co.za. The Courier Guy’s website lists its address as 37 Malta Road, Cosmo Business Park, Malibongwe Drive, Kya Sands. It also publishes FAQs, delivery alerts and a whistleblowing information page for reporting concerns safely.
Before you contact The Courier Guy
- Waybill number: the reference for your parcel, needed for tracking and every support query.
- Collection or delivery address: and the date the collection or delivery was booked.
- Photos: if a parcel arrived damaged, photograph the packaging and contents before throwing anything away.
- If you are the recipient: the sender or online shop may need to raise some queries, because they booked the delivery.
Sources
- The Courier Guy Contact page, thecourierguy.co.za/contact-us, read 14 September 2026
- The Courier Guy Location Finder, thecourierguy.co.za/locations, read 14 September 2026
- The Courier Guy home page (services and Quick Contact details), thecourierguy.co.za, read 14 September 2026