Maersk South Africa Contact Details

Maersk South Africa’s Customer Service number is +27 21 408 6888, and the Cape Town reception desk is +27 21 408 6000; import queries go to za.import@maersk.com and export queries to za.export@maersk.com. Maersk South Africa (Pty) Ltd is the South African subsidiary of A.P. Moller-Maersk, the container shipping and logistics group, and has operated in South Africa since 1992.

Maersk South Africa contact details at a glance

Route	Details
Customer Service	+27 21 408 6888 (Maersk Go pin: 2222)
Reception Desk (Cape Town main office)	+27 21 408 6000
Import related queries	za.import@maersk.com
Export related queries	za.export@maersk.com
Create a case (online case management)	maersk.com/support/case-management
Main office Cape Town	Centennial Place East Block, 2nd Floor, Bridge Street, Century City, Cape Town
Durban office	Maersk Durban, 2nd Floor, Liberty Life Building, 2 Park Lane Drive, Umhlanga Ridge, Umhlanga, 4301
Johannesburg office	Office 102H3, 3 Melrose Square, Melrose Arch, Melrose North 2196
Johannesburg release counter	Grindrod Intermodal, 13 Chilvers Street, Denver (Monday to Friday 08h00 to 16h00)
Cape Town postal	P O Box 4245, Cape Town, Roggebaai 8000
Front counter hours (Cape Town, Durban, Johannesburg)	Monday to Friday 08:00 to 16:30

Official contact channels

Maersk’s South Africa page recommends creating a case online as the fastest way to get support, because you can track your query, get updates and make sure nothing gets lost in email. Open a case at maersk.com/support/case-management.

By phone, Customer Service is on +27 21 408 6888. Maersk prints a Maersk Go pin, 2222, next to this number, so have it ready when you call. The Cape Town reception desk is +27 21 408 6000.

Maersk splits its email by direction of trade:

• Import related queries: za.import@maersk.com
• Export related queries: za.export@maersk.com

What Maersk South Africa provides

Maersk South Africa is the local arm of A.P. Moller-Maersk, handling container shipping and logistics for importers and exporters. It is headquartered in Cape Town, with offices in Port Elizabeth, Durban, East London and Johannesburg, and has been in South Africa since 1992.

Address and operating information

• Main office Cape Town: Centennial Place East Block, 2nd Floor, Bridge Street, Century City, Cape Town. Postal: P O Box 4245, Cape Town, Roggebaai 8000.
• Durban: Maersk Durban, 2nd Floor, Liberty Life Building, 2 Park Lane Drive, Umhlanga Ridge, Umhlanga, 4301. Postal: P O Box 1027, Durban 4000.
• Johannesburg: Office 102H3, 3 Melrose Square, Melrose Arch, Melrose North 2196.
• Port Elizabeth postal: P O Box 162, Port Elizabeth 6000.

The front counters at the Cape Town, Durban and Johannesburg offices are open Monday to Friday from 08:00 to 16:30. In Johannesburg, containers are released at the counter at Grindrod Intermodal, 13 Chilvers Street, Denver, open Monday to Friday from 08h00 to 16h00. Maersk names an East London office but does not show its details on the page.

Support and escalation routes

Start with an online case, since that gives you a reference and updates. If you need to follow up, call Customer Service on +27 21 408 6888 or email the import or export mailbox with your case details. Maersk does not publish a separate escalation line on its South Africa page; the Cape Town reception desk on +27 21 408 6000 is the remaining route.

For other shipping and freight companies, browse the transport and logistics hub or the transport directory J to M listings.

Frequently asked questions

What are the Maersk contact details in South Africa?

Call Customer Service on +27 21 408 6888, or email za.import@maersk.com for imports and za.export@maersk.com for exports.

What are the Maersk head office contact details?

The main office is at Centennial Place East Block, 2nd Floor, Bridge Street, Century City, Cape Town. The reception desk is +27 21 408 6000.

What is the fastest way to get help from Maersk?

Maersk says creating a case online at maersk.com/support/case-management is the fastest way to get support.

Where is the Maersk release counter in Johannesburg?

At Grindrod Intermodal, 13 Chilvers Street, Denver, open Monday to Friday from 08h00 to 16h00.

Sources

• Maersk, Local information South Africa: maersk.com/local-information/imea/south-africa, read 2026-09-26