Mqa Contact Details

Notice: ContactDetails.co.za is an independent South African information directory. We are not the Mining Qualifications Authority (MQA) or affiliated with the Department of Higher Education and Training (DHET). This page routes you directly to verified, official MQA communication channels.

Official-source status

Before using any Mqa contact details, it is vital to confirm that you are connecting through live, verified official channels. Public sector entities and Sector Education and Training Authorities (SETAs) frequently update administrative routes, regional office premises, or direct line switchboards.

Unverified third-party directories often carry outdated phone numbers or, worse, direct users to fraudulent agents or paid call-forwarding services. To guarantee your safety, all Mqa official contact details listed on this page are cross-referenced against live government portals (mqa.org.za). Always double-check the web address in your browser bar before submitting personal identification or qualification records.

Best contact route by issue

Selecting the right Mqa support route from the start prevents unnecessary transfer delays between regional hubs and head office divisions.

Inquiry Type	Recommended Route	Primary Contact / Action
Learnerships & Bursaries	Regional Office / Central Mail	Email info@mqa.org.za or contact your nearest TVET branch
Workplace Skills Plans (WSP / ATR)	Skills Development Unit	Contact Head Office Switchboard (011 547 2600)
Certificate Verification & Trade Tests	Customer Care / Quality Assurance	Contact your local regional office coordinator
General Customer Care	Central Switchboard	Call 011 547 2600
Fraud, Bribery & Ethics	Anonymous Ethics Hotline	Call 080 131 3557 or email mqa@thehotline.co.za

Customer care and support options

For direct assistance regarding sector skills development, learnership agreements, or accredited training providers, reach out via the primary head office or your closest provincial branch.

Head Office Details

• Main Switchboard: 011 547 2600
• General Email: info@mqa.org.za
• Physical Address: 7 Anerley Road, Parktown, Johannesburg, 2193
• Postal Address: Private Bag X118, Marshalltown, 2107

Regional Offices

• Free State (Welkom): Block D (SETA Centre), 2 Eleventh Street, Voerspoed, Welkom | Tel: 011 547 2850 / 011 547 2851
• Mpumalanga (Witbank): Nkangala TVET College, Mpondozamkomo Campus, 1 Moses Kotane Drive, Ferrobank, Witbank | Tel: 013 696 8120 / 013 696 8121
• North West (Mooinooi): Old Shopping Complex, 53 Karee Street, Mooinooi | Tel: 014 555 8860
• Northern Cape (Kathu): Northern Cape Rural TVET College, Hans Coetzee Road, Kathu Campus, Kathu, 8446 | Tel: 053 723 0100
• Limpopo (Praktiseer): Sekhukhune TVET College, CN Phathudi Campus, Stand No. 2659, Praktiseer | Tel:011 547 2812
• Eastern Cape (Mthatha): King Sabatha Dalindyebo TVET College, R61 Queenstown Road, Cicira Village, Mthatha, 5099 | Tel: 047 505 1063

Online

The official web portal is the central channel for retrieving grant documents, accessing sector skills plans, and checking application windows.

• Official Portal: mqa.org.za
• Web Contact Form: Available via the “Contact Us” tab on the official website for written queries.

When submitting online inquiries, ensure you keep a copy of your reference code or automated delivery receipt for tracking purposes.

WhatsApp or self-service options

The MQA does not operate an official public WhatsApp line or automated messaging service for general Mqa contact details customer care.

Safety Warning: Beware of social media advertisements or private messaging numbers claiming to sell learnership placements, issue trade test certificates, or expedite grant processing. The MQA does not request upfront money or conduct official transactions through personal messaging apps.

Complaints

If you experience service failures, unrecorded learnership agreements, or unresolved support requests, follow this standard South African resolution process:

1. First Contact: Raise the matter directly with Mqa contact details complaints teams by emailing info@mqa.org.za or contacting your regional office manager.
2. Keep Records: Log every communication, including dates, names of consultants, sent emails, and reference numbers.
3. Escalation: If unresolved internally, submit a formal grievance to executive management or escalate the matter to the Department of Higher Education and Training (DHET).

Fraud or escalation routes

To report financial misconduct, counterfeit qualification certificates, or illegal grant applications safely and anonymously, use dedicated reporting channels:

• MQA Ethics Hotline: Call 080 131 3557 or email mqa@thehotline.co.za
• National Anti-Corruption Hotline: Call 0800 701 701

For advice on protecting yourself against individuals falsely claiming to represent public bodies, read our guide on government impersonation scam South Africa.

What to prepare before contacting

To help support agents address your issue quickly, have all relevant paperwork on hand before reaching out:

• For Learners & Applicants: South African ID number, full names, and registered trade test or learnership agreement numbers.
• For Employers & Skills Development Facilitators (SDFs): Skills Development Levy (SDL) number, Workplace Skills Plan (WSP) reference numbers, and company registration details.
• For General Support: Case ticket numbers and timestamps from previous communications.

FAQs

What is the safest way to find Mqa contact details?

The safest way is directly through official government portals like mqa.org.za or verified public directories. Avoid third-party social media pages or search ads offering premium-rate phone connections.

What information should I prepare for mqa contact details?

Have your South African ID, employer SDL number, learnership reference code, and relevant correspondence ready before contacting Mqa contact details official support.

Is mqa contact details available by phone, email or WhatsApp?

Official support is available via phone (011 547 2600) and email (info@mqa.org.za). The MQA does not operate an official WhatsApp self-service number.

What is the official way to handle mqa contact details?

Always verify the channel on mqa.org.za, route your inquiry to the appropriate regional office, and maintain written evidence of all correspondence.

What should I do if I cannot verify the details?

Do not share sensitive identity documents or transfer funds. Call the head office switchboard on 011 547 2600 or visit an accredited regional TVET college office in person.