Education · Contact details
UCT Contact Details
The University of Cape Town switchboard is on 021 650 9111, and the campus emergency and Campus Protection Services line is 021 650 2222. UCT publishes a separate number or mailbox for admissions, fees, exams and every faculty, listed below. The postal address is Private Bag X3, Rondebosch 7701, and the staff directory is at whitepages.uct.ac.za.
UCT contact details at a glance
| Route | Details |
|---|---|
| Switchboard | 021 650 9111 |
| Emergencies and Campus Protection Services | 021 650 2222 |
| Postal | University of Cape Town, Private Bag X3, Rondebosch 7701 |
| Staff directory | whitepages.uct.ac.za |
021 650 2222 is the number to save. UCT lists it for both emergencies and Campus Protection Services. It is the campus emergency line, not a switchboard option, and it is the one that matters at 2am.
UCT admissions, fees and student service contacts
Each student service runs its own mailbox, and most also take calls. Use the one that owns your query:
- Admissions and applications: admissions@uct.ac.za, 021 650 2128
- Fees Office: fnd-feeenq@uct.ac.za or fnd-fees@uct.ac.za, 021 650 1704
- Student debtors: fnd-debtors@uct.ac.za, 021 650 5270 or 021 650 2143
- Exam queries: examsoffice@uct.ac.za, 021 650 3692 or 021 650 3694
- Graduation: graduation@uct.ac.za
- IT Helpdesk (ICTS): icts-helpdesk@uct.ac.za, 021 650 4500
- Libraries: libraries@uct.ac.za, 021 650 3134
- Disability Service: dsa-disabilityservice@uct.ac.za, 021 650 2427
- International students (IAPO): iapo@uct.ac.za, 021 650 2822 or 021 650 3740
- Postgraduate funding: pgfunding@uct.ac.za, 021 650 3622
- Off-campus accommodation (OCSAS): ocsas@uct.ac.za, 021 650 4934
UCT faculty offices for curriculum and admission queries
Faculty offices handle curriculum and admission queries for their own programmes:
- Commerce: com-faculty@uct.ac.za, 021 650 4375 or 021 650 4369
- Engineering and the Built Environment: ebe-faculty@uct.ac.za, 021 650 2699
- Health Sciences, undergraduate: fhs-ug-admiss@uct.ac.za, 021 650 3020 or 021 650 1114
- Health Sciences, postgraduate: fhs-pg-admiss@uct.ac.za (email only)
- Humanities, undergraduate: hum-ugrad@uct.ac.za, 021 650 2717 or 021 686 7469
- Humanities, postgraduate: hum-postgrad@uct.ac.za, 021 650 2691 or 021 650 5751
- Law: law-studies@uct.ac.za, 021 650 3086 or 021 650 5662
- Science: sci-science@uct.ac.za, 021 650 2712 or 021 650 2710
- Centre for Higher Education Development: ched@uct.ac.za, 021 650 2645 or 021 650 5045
- Graduate School of Business: info@gsb.uct.ac.za, 021 406 1922 or 021 421 5510
Health Sciences and Humanities split undergraduate and postgraduate admissions into separate mailboxes. Sending a postgraduate application query to the undergraduate address is the most common way to lose a week. Health Sciences postgraduate admissions is email only, so there is no phone number for it.
The Graduate School of Business is not on the main campus. It has its own numbers in the 021 406 and 021 421 ranges and its own mailbox, so a GSB query goes to info@gsb.uct.ac.za rather than to the Rondebosch switchboard.
UCT campuses, maps and postal address
UCT’s postal address is Private Bag X3, Rondebosch 7701. The university publishes directions, campus maps, route maps and a buildings, departments and offices index in its Contacts and maps section. Faculties sit on different campuses around Rondebosch and Observatory, so check which campus a department is on before travelling.
UCT Online High School is a separate operation with its own contact details, listed on its own website. The university numbers above will not help with a school enquiry.
UCT complaints and appeals
Start with the office or faculty that owns the matter, keeping your student number and the dates. An academic decision is appealed through the faculty and then UCT’s formal appeal process. Those deadlines are short and are published in the faculty handbook.
If a number or mailbox you need is not listed, UCT points to the A-Z lists on its main, Staff and Students sites and to the staff directory at whitepages.uct.ac.za.
Beyond the university, a complaint about a public higher education institution goes to the Department of Higher Education and Training, maladministration to the Public Protector, and an NSFAS funding decision to NSFAS rather than to UCT.
Frequently asked questions
What is the UCT contact number?
The switchboard is 021 650 9111. For emergencies and Campus Protection Services, call 021 650 2222.
What is the UCT admissions email address?
Admissions and applications go to admissions@uct.ac.za. The Admissions Office also answers on 021 650 2128.
Does UCT Health Sciences postgraduate admissions have a phone number?
No. UCT lists fhs-pg-admiss@uct.ac.za as email only for postgraduate Health Sciences admissions.
Who do I contact about a UCT fee account?
The Fees Office answers on fnd-feeenq@uct.ac.za or fnd-fees@uct.ac.za and 021 650 1704. Student debtors use fnd-debtors@uct.ac.za on 021 650 5270 or 021 650 2143.
Where is the UCT Graduate School of Business?
It is not on the main campus. It has its own numbers in the 021 406 and 021 421 ranges and its own mailbox at info@gsb.uct.ac.za.
Sources
- uct.ac.za general contacts page, read 2 September 2026