Lenasia Clinic Contact Details

Lenasia Clinic is a Gauteng public health facility, in Lenasia south of Johannesburg. The province publishes departmental and complaints lines rather than a switchboard for each clinic: Gauteng Department of Health, 011 355 3000, complaints toll free 0800 203 886.

Emergencies: 10177, or 112 from a mobile. ContactDetails.co.za is an independent directory and is not the clinic or the department.

You may not have to queue for repeat medicine

This is the most useful thing on this page for most people who search for a clinic. If you collect the same chronic medication every month, you may not need to queue at the clinic at all.

South Africa runs a national programme that dispenses repeat chronic medication through external pick up points, including participating pharmacies and community collection points, for patients who are stable on their treatment. It exists precisely so that stable patients are not spending a day in a clinic queue for a repeat script.

• Ask the clinic to register you for a collection point if your condition is stable and controlled. You must be enrolled by the facility; you cannot simply arrive at a pharmacy.
• You still return to the clinic periodically for review and a new prescription. Collection replaces the queue, not the check up.
• Tell them if you move or change your number, because collection notifications are sent by SMS.
• If a collection is missed the parcel is returned, so contact the clinic rather than waiting for the next month.

Verified contact routes

What it is for	Contact
Gauteng Department of Health	011 355 3000
Health complaints, toll free	0800 203 886
Complaints call centre, 24 hours	011 488 4394 / 4351 / 4366 / 4445
Department address	45 Commissioner Street, Marshalltown, Johannesburg
Ambulance	10177, or 112 from a mobile

What to bring

• ID and your clinic card, plus the empty packaging or the prescription if you are collecting medicine.
• Arrive early. Public clinic queues run on arrival time, and chronic collection days are the busiest.
• A clinic is primary care, not casualty. Chest pain, stroke symptoms or serious injury need a hospital and an ambulance.
• Emergency treatment may not be refused for inability to pay.

Frequently asked questions

What is Lenasia Clinic’s phone number?

The province does not publish direct numbers for individual clinics. Use 011 355 3000, or the complaints line 0800 203 886.

Can I collect my chronic medicine somewhere else?

Often yes, if you are stable on treatment and the clinic enrols you for an external pick up point. Ask at your next visit.

Does the clinic handle emergencies?

No. Call 10177 or 112 for an ambulance.

Department contact details were read on official government sources on 25 August 2026. Where a detail has changed, the department is the authority.