Healthcare · Contact details
Mens Clinic Contact Details
The Mens Clinic national booking line is 0860 362 867, and you can also call 011 523 5100 or SMS HELP to 32110 for a call-back. Mens Clinic International (MCI) is a men’s sexual-health clinic group, founded in 1996, that says it runs 116 clinics in South Africa.
Mens Clinic contact details at a glance
| Route | Details |
|---|---|
| Mens Clinic national line (bookings) | 0860 362 867 |
| Mens Clinic landline | 011 523 5100 |
| SMS call-back | SMS HELP to 32110 |
| Please Call Me | 072 315 2574 |
| Emergency-only line | 083 651 8672 |
| internet@mensclinic.co.za | |
| Contact form and clinic finder | menshealth.co.za/contact-us-mensclinic/ |
| Hours (clinics / call centre) | Mon to Fri 08:00 to 17:00; Sat 08:00 to 13:00 |
Official contact channels
MCI’s website lists several ways in. The 0860 362 867 number is the one it gives for booking. From outside the 0860 range you can dial 011 523 5100. If you are short of airtime, send a Please Call Me to 072 315 2574, or SMS HELP to 32110 and MCI will call you back. Written questions go to internet@mensclinic.co.za.
An emergency-only number, 083 651 8672, also appears on the contact page. Keep it for urgent matters; use the booking line for appointments.
What this organisation provides
Mens Clinic International treats male sexual-health problems through a national network of clinics. It reports more than 50 contracted doctors across its 116 clinics. The clinics are franchised through International Clinic Management Services, which was set up in 2014. The old mensclinic.co.za address now redirects to menshealth.co.za.
Address and operating information
MCI does not give one head office address for walk-ins. Use the clinic finder on its contact page, which searches by address or postcode within a radius. Clinics and the call centre work Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00.
A doctor is not always at every clinic during office hours, so MCI advises booking ahead on 0860 362 867 rather than walking in. Local branch pages include Mens Clinic Rustenburg and Mens Clinic Vereeniging.
Support and escalation routes
MCI publishes no separate complaints line. For a problem with a visit or a booking, write to internet@mensclinic.co.za or call 011 523 5100 during office hours.
Frequently asked questions
What is the Mens Clinic contact number?
The national booking line is 0860 362 867. The landline is 011 523 5100.
Can Mens Clinic call me back?
Yes. SMS HELP to 32110, or send a Please Call Me to 072 315 2574.
What are Mens Clinic hours?
Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00.
Do I need to book at Mens Clinic?
MCI advises booking ahead because a doctor is not always at the clinic during office hours.
What is the Mens Clinic email address?
Find other clinics in our healthcare directory.
Sources
- Mens Clinic International home page, menshealth.co.za/, read 27 September 2026
- Contact Us, menshealth.co.za/contact-us-mensclinic/, read 27 September 2026
- Mens Clinic franchises, menshealth.co.za/mens-clinic-franchises/, read 27 September 2026