Hippo Boutique Hotel answers on 021 423 2500, with email to [email protected]. It is at 5 to 9 Park Road, Gardens, Cape Town, 8001.
ContactDetails.co.za is an independent directory and is not the hotel.
Verified contact details
Read on the hotel’s own website on 25 August 2026.
| What it is for | Contact |
|---|---|
| Reception and reservations | 021 423 2500 |
| International format | +27 21 423 2500 |
| [email protected] | |
| Address | 5 to 9 Park Road, Gardens, Cape Town, 8001 |
| Official website | hippotique.co.za |
The website address is not the hotel’s name
This trips people up when checking whether a booking page is genuine. The hotel trades as Hippo Boutique Hotel, but its domain is hippotique.co.za, a contraction of the two words rather than the full name.
So a link to hippotique.co.za is the real site, even though it does not spell out “boutique hotel”. Conversely, a site using the full name in its domain is not automatically official. The email address follows the same pattern, ending in @hippotique.co.za, which is what a genuine reply from the hotel will show.
It occupies several street numbers
The hotel gives its address as 5 to 9 Park Road, a range rather than a single number, because the property runs across adjoining buildings on the street.
- Navigation apps will usually accept number 5 or number 9 and put you within a few metres either way. Aim for the middle of the block rather than a precise pin.
- Gardens is the City Bowl suburb immediately above the central business district, below the slopes of Table Mountain and a short walk from the Company’s Garden.
- Postal code 8001 is central Cape Town. An address quoting a different code for this hotel is wrong.
- 021 is the correct dialling code. Any Hippo Boutique number you find with a different geographic code is not this hotel.
Booking direct against booking through a platform
Both are legitimate, and the difference is who holds your money if something goes wrong.
- Booked on a platform? The platform runs cancellations, refunds and disputes. Take it up with them first, because the hotel often cannot refund a payment it never received directly.
- Booked direct on 021 423 2500? The hotel holds the booking and the payment, so the hotel is who you speak to about changing it.
- Never pay a deposit into an account sent to you by email without confirming the number by voice first. Intercepted invoices with swapped account details are the standard fraud against city hotels.
Related contact pages
Frequently asked questions
What is Hippo Boutique Hotel’s phone number?
021 423 2500, or +27 21 423 2500 from outside South Africa.
Is hippotique.co.za the official website?
Yes. The domain contracts “Hippo” and “boutique”, so it does not match the trading name exactly.
Where in Cape Town is it?
5 to 9 Park Road in Gardens, the City Bowl suburb just above the central business district.
Details were read on the hotel’s own website on 25 August 2026. Where a detail has changed, the hotel is the authority.