Betting & Entertainment · Contact details
SunBet Contact Details
SunBet publishes no contact number. Its Contact Us page has been returning “Sorry, something went wrong” on every attempt, and no telephone number or email address appears anywhere else on sunbet.co.za, so there is no SunBet contact number to call. The working routes are the help centre and FAQs and account support after signing in. The registered office is Sunbet (Pty) Ltd, 6 Sandown Valley Crescent, Sandton, 2146.
SunBet contact details at a glance
| Route | Details |
|---|---|
| Telephone | None published |
| Contact Us page | Currently broken: returns “Sorry, something went wrong” |
| Help centre and FAQs | On sunbet.co.za, covering betting, deposits, withdrawals and FICA |
| Account support | After signing in to your SunBet account |
| Registered office | Sunbet (Pty) Ltd, 6 Sandown Valley Crescent, Sandton, 2146 |
| Company registration number | 2008/014410/07 |
| Licences | Mpumalanga Economic Regulator 9-2-1-09789; North West Gambling Board secure token SBET NW00001 |
| Responsible gambling counselling (independent, free) | 0800 006 008, or WhatsApp HELP to 076 675 0710 |
SunBet contact number: what is actually published
SunBet’s Contact Us page is currently broken. It returns “Sorry, something went wrong” on every attempt, whether reached directly or through the footer link, and the site publishes no telephone number or email address anywhere else. Its footer navigation links carry empty targets. The published routes that do work are all self-service and sit behind the site menu: the help centre and FAQs covering betting, deposits, withdrawals and FICA, and account support once you have signed in.
Because no official number is published, treat any “SunBet support” number found on a directory or social post as unverified. Betting-account scams commonly use fake support numbers to harvest login details, and SunBet will never need your password or a one-time PIN.
Where to get help with a SunBet account
The help centre and FAQs answer the questions that would otherwise need a support line: how betting works, how deposits and withdrawals are processed, and what FICA requires. FICA verification is the most common reason a withdrawal stalls. As a licensed bookmaker SunBet must verify identity before paying out, so an unverified account can deposit and bet but not withdraw. The FICA section of the help centre lists what documents are required, and completing it before you win avoids the delay. For anything the help centre does not cover, sign in and use the account support route.
SunBet offices: the registered address in Sandton
The registered office is Sunbet (Pty) Ltd, 6 Sandown Valley Crescent, Sandton, 2146, with company registration number 2008/014410/07. It is a corporate office, not a betting shop or a walk-in support desk, and SunBet publishes no operating hours for it. Quote the registration number in any formal or legal correspondence, because it identifies the licensed entity rather than the trading brand.
Complaining about SunBet: the regulator route
With no direct contact channel published, an unresolved dispute goes to the regulator that licenses SunBet. It holds two licences: the Mpumalanga Economic Regulator, licence number 9-2-1-09789, and the North West Gambling Board, secure token number SBET NW00001. Quote the relevant licence number when complaining to a regulator. The National Gambling Board oversees the sector nationally, and the Financial Intelligence Centre governs the FICA obligations behind identity verification.
For gambling harm, the South African Responsible Gambling Foundation runs a free counselling line on 0800 006 008, or send the word HELP by WhatsApp to 076 675 0710. That service is independent of SunBet and free to use.
SunBet is the online sports betting and casino brand of Sun International, offering betting across soccer, rugby, cricket, golf, tennis and horse racing, plus lucky numbers, online slots and live table games. No person under 18 may gamble.
Frequently asked questions
What is the SunBet contact number?
There is none. SunBet publishes no telephone number or email address, and its Contact Us page returns an error. Use the help centre and FAQs, or account support after signing in.
How do I contact SunBet?
Through the help centre and FAQs on sunbet.co.za for betting, deposit, withdrawal and FICA questions, or through account support once you have signed in. No phone or email route is published.
Where are the SunBet offices?
The registered office is at 6 Sandown Valley Crescent, Sandton, 2146. It is a corporate office, not a walk-in support desk, and no operating hours are published for it.
Why is my SunBet withdrawal not paid out?
FICA verification is the most common reason. A licensed bookmaker must verify identity before paying out, so an unverified account can deposit and bet but not withdraw. The FICA section of the help centre lists the required documents.
I found a number online that says it is SunBet support. Is it real?
Treat it as unverified. SunBet publishes no support number of its own, and betting-account scams use fake support lines to harvest login details. SunBet will never need your password or a one-time PIN.
Sources
- sunbet.co.za, read 1 September 2026