Skip to content
Official-source based. 100% Free to Use. 🇿🇦 Focused on South African services. Independent Directory. Updated as sources change.
ContactDetails.co.za — Find Official Contacts. Get Help Faster. Need Help?

UMP Contact Details

UMP is the University of Mpumalanga, with campuses at Mbombela and Siyabuswa. The contact details below were read from ump.ac.za on 2 September 2026.

Official contact channels

UMP publishes only one telephone number. There is no separate admissions or finance line – applications and registration are handled by email, so [email protected] is the route for anything to do with getting in or registering, and the switchboard is for everything else.

Admissions and student support

Send application and registration queries to [email protected], quoting your application or student number and ID number. Because there is no phone line for admissions, the written record is the only record – keep the thread rather than relying on a call you cannot cite later.

UMP publishes separate contact pages by portfolio – Teaching and Learning; Research, Innovation and Internationalisation; Postgraduate Studies, Engagement and Planning; and Student Life. A postgraduate query goes to the postgraduate portfolio, not to the general applications mailbox, which handles undergraduate admissions traffic.

The university also runs a Student Portal, a Staff Portal, a library service and published campus maps.

Campus and address information

The two campuses are far apart, at opposite ends of Mpumalanga. Mbombela is in the east near the Lowveld; Siyabuswa is in the west, in the Nkangala district. They are not a short drive from one another, so confirm which campus a programme, registration session or appointment is on before travelling – the switchboard number is the same for both.

Escalation routes

Take an academic matter to the department and then the relevant portfolio office, keeping your student number and dates. Formal complaints and appeals go to the registrar through the switchboard.

UMP’s whistleblowing hotline is run independently of the university and accepts anonymous reports, which is the point – a report about someone inside UMP does not pass through UMP. It is open to staff, students and outside parties reporting alleged unethical conduct:

Note that 0867 261 681 is a fax, listed among the hotline’s other channels, and the Centurion postal address belongs to the independent hotline operator rather than to UMP – do not send university correspondence there.

Beyond the university, a complaint about a public higher education institution goes to the Department of Higher Education and Training, maladministration to the Public Protector, and an NSFAS funding decision to NSFAS rather than to UMP. A records request is made under UMP’s PAIA manual.

Sources