SMD Technologies is a consumer electronics and appliance brand distributor with five offices worldwide. The South African operation is in Edenvale, Johannesburg, and it is the only one of the five reachable on a South African number.
Official contact channels
- South Africa: 011 608 3633, published internationally as +27 11 608 3633
- Sales: [email protected]
- Legal: [email protected]
The sales mailbox is shared across the New York, Shenzhen and Johannesburg offices, so state that you are contacting the South African branch or the enquiry may be routed to another region.
One number on the SMD site is not a contact at all: a 0000000000 placeholder appears in the page markup. It is an unfilled template field, not a line.
What this organisation provides
- Distribution of consumer electronics and appliance brands, working from product exploration through to implementation
- Brand representation, with a published brand portfolio on its site
- Product customisation and quality assurance as stated parts of its service
Address and operating information
- South Africa: 2 Lascelles Road, Meadowbrook, Edenvale, Johannesburg, 1609
- United States: 980 Avenue of the Americas, New York, on +1 646 340 3371
- Australia: Building 1A, 5-35 Yarrunga Street, Prestons, NSW 2170, on +61 404 047 070, mailbox [email protected]
- China: 4th Floor, Block 4, Laoxucun Building, Pingji Road, Nanwan Street, Longgang District, Shenzhen 518112, on +86 755 2828 1347
- India: B-1/E-9, 2nd Floor, Mohan Co-Operative Industrial Area, New Delhi 110044, mailbox [email protected] and no telephone number published
A discrepancy worth knowing if you are routed offshore: SMD labels its Australian office as Melbourne, but the address it publishes is in Prestons, New South Wales, which is in the Sydney area rather than Melbourne.
Support and escalation routes
- Product and trade enquiries go to [email protected] or 011 608 3633 during South African hours.
- Contractual, privacy or compliance matters go to [email protected], which is the only function with a dedicated mailbox.
- SMD is a distributor rather than a manufacturer, so a warranty claim on a specific product may sit with the brand owner. Establish which brand the product belongs to before escalating, since SMD carries a portfolio of them.
- The site offers a contact form that requires consent to be contacted before submission.
Sources
- smdtechnologies.com/contact/ for all five office addresses, the regional telephone numbers and the sales, legal and regional mailboxes.
- smdtechnologies.com for the South African number and the description of the distribution business.