There is no direct telephone number for the Makro store in Pietermaritzburg. Makro lists the same national number, WhatsApp line and mailbox against every one of its stores, so looking for a local number is wasted effort. What is genuinely specific to this store is its address and its trading hours, which differ from other Makro stores.
Local channels
- Contact number, national and used for every store: 0860 600 999
- WhatsApp, national: 060 019 7747
- Email: [email protected]
- Store list and trading hours: makro.co.za/pages/store-finder
Address
Makro Pietermaritzburg is at 5 Brayford Road, Camps Drift, Pietermaritzburg, 3201. Its published trading hours are Monday to Friday 08:30 to 18:00, Saturday 08:00 to 17:00 and Sunday 09:00 to 16:00. On public holidays Makro publishes shorter hours across its stores: weekdays 09:00 to 16:00, Saturday 08:00 to 16:00 and Sunday 09:00 to 16:00. Makro states that its stores are closed on Christmas Day and New Year Day.
Services at this location
Makro trades as a warehouse store selling appliances, electronics and gaming, liquor, pantry and household goods, home and furniture, baby goods, sport and outdoor and do it yourself lines, and it publishes catalogues online. Because the number you dial is a national contact centre rather than the store floor, a stock availability question for this specific branch is often better answered by checking the product online for that store or by using the WhatsApp line and naming the Pietermaritzburg store in your first message.
Parent organisation
Makro head office is at 16 Peltier Drive, Sunninghill, Sandton, 2157. Since the published contact routes are national, quote the store name and your order or invoice number when you make contact, because the agent will not otherwise know which branch you mean. An unresolved complaint about goods, pricing, a refund or a delivery falls under the Consumer Protection Act and can be escalated to the National Consumer Commission. Because Makro stores sell liquor, a complaint specifically about liquor trading is a matter for the provincial liquor authority that issued the licence rather than for the retailer, and a food safety or hygiene concern goes to the environmental health department of the local municipality.
Sources
- Makro store finder entry for Pietermaritzburg with address and trading hours: makro.co.za/pages/store-finder
- Makro head office contact details published on the same page: makro.co.za/pages/store-finder