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VW Westgate Contact Details

VW Westgate trades as Bidvest McCarthy VW Westgate in Roodepoort. Two different websites carry its name, and only one of them currently works, which is worth knowing before you go looking for its details online.

Local channels

The switchboard is an 087 number rather than an 011 Johannesburg landline. An 087 number is non geographic, so it is billed as a standard call from anywhere in the country rather than at a local rate, and it gives no clue to where the branch actually is.

The older vwwestgate.co.za address no longer serves the dealership. It returns a Website Unavailable notice from the platform provider that hosted it, so any contact details you find cached against that domain should not be trusted. The live site is westgate.mccarthyvw.co.za, and the group dealership page is the more reliable source of the two.

Address

Bonny Doone Road, Horizon View, Roodepoort, with a postal address of P.O. Box 37637, Roodepoort, 1724. Sales hours are Monday to Friday 07:30 to 17:30 and Saturday 08:00 to 13:00, closed on Sunday.

Services at this location

The branch covers new Volkswagen sales, used and demo vehicles, trade ins, servicing, parts and fleet. It offers real time online service booking, which is the practical way in given that the switchboard is a shared 087 line and can queue.

Parent organisation

Westgate is a Bidvest McCarthy dealership and a juristic representative of McCarthy (Pty) Ltd under FSP 6852. Raise a problem with the dealer principal at the branch first. If it is not resolved, a dispute about a vehicle sale, a service or a repair goes to the Motor Industry Ombudsman of South Africa on 0861 164 672. Where the complaint concerns advice given on finance, insurance or a service plan sold at the dealership, the FAIS Ombud on 012 762 5000 is the correct body rather than the motor ombudsman.

Sources