The Honda dealership known as Honda The Glen trades as CMH Honda The Glen. It is named after the shopping centre but does not stand at it, which is the first thing to get right if you are driving there.
Official contact channels
- Sales: 011 682 4000
- Email: [email protected]
- Dealership page: cmhhonda.co.za/cmh-honda-the-glen/
The published email is a lead capture address rather than a named service mailbox, so a message sent to it is most likely to come back as a sales callback. For a workshop booking or a query about a car already in for repair, phone the number instead and ask for the service department directly.
What this organisation provides
The dealership sells new Honda vehicles and runs a Honda Approved pre-owned operation, which Honda brands as Honda Plus, alongside a service department. The distinction matters when buying used: a Honda Plus approved vehicle carries its own warranty terms set by the programme, which is not the same thing as inheriting the balance of the original factory warranty, so ask which of the two applies to the specific car and get it in writing on the offer to purchase.
Address and operating information
5 Skukusa Road, Glenvista, Bassonia. Note the spelling of the road as the dealership publishes it, and note that Glenvista and Bassonia are south of Johannesburg rather than at the shopping centre the dealership is named for. Setting a navigation app to The Glen centre will put you in the wrong place.
Support and escalation routes
Raise a problem with the dealer principal at the branch first. Above the dealership sits the CMH Group, which is listed on the JSE, so an unresolved complaint can be escalated to group level before going outside. Beyond that, a dispute about a vehicle sale, a service or a repair goes to the Motor Industry Ombudsman of South Africa on 0861 164 672. A manufacturer warranty claim or a safety recall is handled by Honda South Africa rather than by the dealer or the ombud.
Sources
- CMH Honda The Glen dealership page: cmhhonda.co.za/cmh-honda-the-glen/
- Honda South Africa: honda.co.za
- Motor Industry Ombudsman of South Africa: miosa.co.za