Nashua is a South African office technology company, selling through a national network of franchises rather than directly from head office. That structure matters: your service relationship is normally with a local franchise, and head office is the wrong number for a machine that is not working.
Official contact channels
- Head office: 011 232 8000, published as +27 11 232 8000
- Head office address: Woodmead North Office Park, Maxwell Drive, Woodmead, Johannesburg
- Postal address: P.O. Box 39524, Bramley, 2018
- A Find a Franchise tool and a head office contact form are published on the Nashua site
- A support route is published separately from the head office contact page
Use the franchise finder first. Nashua franchises are separately operated businesses covering defined areas, and they hold the service contracts, the consumables supply and the technicians. Head office cannot dispatch a technician to your premises.
The site also publishes a fax number next to the head office telephone number. It is not repeated here, since it is not a route most callers can use.
What this organisation provides
- Print solutions: office printers, commercial printers, RISO printers, managed print and consumables
- Connectivity: internet, VoIP and connectivity infrastructure
- Surveillance and access: CCTV, access control and fever screening
- Energy solutions: solar, generators and backup energy
- Workspace, computing and cloud solutions, including managed document and interactive solutions
The range has widened well beyond photocopiers, which is worth knowing if you are an existing print customer: the same franchise may also handle connectivity or backup power, and bundling those onto one account can simplify support.
Address and operating information
- Head office: Woodmead North Office Park, Maxwell Drive, Woodmead, Johannesburg
- Postal: P.O. Box 39524, Bramley, 2018
- Franchise addresses and hours are published per franchise rather than centrally
- No head office trading hours are published
Because franchises are independently operated, their hours and locations vary. Confirm the servicing franchise for your address before assuming coverage, particularly outside the major centres.
Support and escalation routes
- Faults, consumables and service calls: your local Nashua franchise, found through the franchise finder
- Contractual or billing disputes: check whether the agreement is with the franchise or with Nashua head office, since they are different legal parties
- Head office for brand-level matters: 011 232 8000
- A business-to-business dispute follows the contract, because consumer bodies generally do not assist a business customer
Read the signature page of your agreement before escalating. Office equipment deals frequently involve a separate finance house alongside the supplier, and a billing dispute may sit with the financier rather than with Nashua or its franchise.
Sources
- Nashua contact page, nashua.co.za, read 3 September 2026