Nashua head office does not sell or service printers. It is a franchisor: the machine in your office was supplied by an independently owned Nashua franchise, that franchise holds the service contract, and it is the only party who can send a technician. Phoning Woodmead about a jammed copier gets you referred. Read from nashua.co.za on 7 September 2026.
Nashua head office
- Telephone: +27 11 232 8000
- Fax: +27 11 232 8400
- Address: Woodmead North Office Park, Maxwell Drive, Woodmead, Johannesburg
- Postal: PO Box 39524, Bramley, 2018
Head office publishes no e-mail address in plain text – it offers a Mail head office link and a franchise finder instead. Use it for corporate, media, careers or franchising questions, and for a complaint that a franchise has failed to resolve.
Finding your franchise
The franchise finder on nashua.co.za works by province – Gauteng, Western Cape, Eastern Cape, Northern Cape, Free State, KwaZulu-Natal, Mpumalanga, Limpopo and North West. Pick the province, not the town: franchises cover territories rather than suburbs, and the one nearest you may trade under a regional name that does not match your address. The serial number on the machine and the contract number on your invoice are what the franchise will ask for first.
Printers are three product lines, not one
Nashua splits print into office printers, commercial and specialised printers, and RISO series printers, with managed print solutions and consumables sold separately. Saying which of those you have shortens the call, because they are supported by different technicians and stocked from different consumable ranges. A toner order for an office multifunction device and a service call on a RISO production machine do not go to the same desk.
Nashua is much more than printers now
- Connectivity – uncapped internet, VoIP telephony and voice-network infrastructure
- Surveillance and access – CCTV and access control
- Energy – solar, generators and backup power
- Workspace – managed document solutions, interactive displays, cloud, hardware and software
That matters when you call: naming the product line first is the difference between reaching the right franchise desk and being transferred twice. If your query is about a contract rather than a machine, have the contract number ready – franchises bill on cost-per-copy agreements, and the contract number identifies the terms far faster than your company name will.