The Volkswagen dealership in Ballito trades as Ballito Volkswagen and is operated by the CFAO Mobility group. One thing to get right before you dial: the dealership publishes its own number with the leading zero missing.
Local channels
- Telephone: 031 003 4096
- Group email: [email protected]
- The dealer page carries an enquiry form for sales, service and parts
- Volkswagen South Africa runs a separate national help and support route for brand-level matters
The dealership site prints the number as 310 034 096, which is nine digits and will not connect as printed. Dialled nationally it is 031 003 4096, on the Durban 031 code. If a listing shows the short form, add the leading zero rather than assuming the number is wrong.
Address
- Address: 32 Moffat Drive, Ballitoville, Ballito, KwaZulu-Natal
- Monday to Friday: 08:00 to 17:00
- Saturday: 08:00 to 13:00
- Sunday: closed
- Ballito sits on the KwaZulu-Natal north coast, about 40km north of Durban
Saturday closes at 13:00 and there is no Sunday trade, so a weekend collection or handover has to be arranged for the Saturday morning. Service bookings in particular fill the Saturday slot early.
Services at this location
- New Volkswagen sales across the current range
- Used vehicle sales
- Servicing and mechanical work
- Genuine parts
- Vehicle finance arranged at the dealership
Ask whether work is being done under a service plan, a maintenance plan or as a cash job before it starts. The three are billed differently, and a plan that has expired without the owner noticing is the most common reason a service invoice comes as a surprise.
Parent organisation
- The dealership is part of CFAO Mobility, which operates dealerships across several brands
- The franchise brand is Volkswagen Group Africa
- Warranty, service plan and recall terms are set nationally by Volkswagen, not by the dealer
- Volkswagen South Africa publishes a national help and support route for brand-level complaints
- Unresolved motor disputes go to the Motor Industry Ombudsman of South Africa on 010 590 8378
Recalls are worth raising directly. A safety recall is carried out free of charge regardless of where you bought the car or whether it is still under warranty, and any franchised dealer can check your vehicle identification number against open recalls.
Sources
- Ballito Volkswagen dealer page, cfaomobility.co.za, read 3 September 2026