Ferobrake is a brake and clutch service network, running workshops that handle braking, clutch, airbrake and propshaft work as well as supplying spare parts. It publishes one head office number for the whole network and directs customers to individual workshops through a store locator on its website.
Official contact channels
- Head office: 011 879 6000. This is the number Ferobrake shows on its contact page, in its site footer and on the store locator page
- Enquiry form on the Ferobrake contact page, which lets you pick the service you need: airbrake, brake, clutch, propshaft or other
- Ferobrake branch finder: the store locator on the Ferobrake website, which finds your nearest workshop by location
- Ferobrake maintains Facebook, Instagram and LinkedIn pages, linked from its own site
The only email addresses published on the Ferobrake website are the personal mailboxes of two named staff members, so they are not reproduced here. Use the enquiry form or the head office number, which reach the business rather than an individual who may change roles.
What this organisation provides
- Brake services, including inspection of pads, discs, drums and hydraulic systems, and measurement of wear against manufacturer tolerances
- Testing of brake fluid, line integrity and ABS function, and tracing of squealing, grinding or vibration to its cause
- Clutch services, airbrake services for heavier vehicles, and propshaft services
- Spare parts supply, and a guarantee on work, set out on the guarantee page of its website
Address and operating information
- Head office: 2 Gordon Avenue, Meadowview Business Estate, Linbro Park, Gauteng, 2090
- Linbro Park sits between Sandton and Modderfontein, just off the N3 in northern Johannesburg
- Workshops operate nationally, so use the store locator rather than the head office address if you need a vehicle looked at
Support and escalation routes
- Take a complaint about workmanship to the workshop that did the job first, with the invoice and the job card, since the guarantee is administered at branch level
- If the workshop does not resolve it, escalate to head office on 011 879 6000 and ask for the matter to be logged with a reference
- Ferobrake sits within the Motus aftermarket parts business. Its head office number is the same switchboard published by Motus Parts, and the staff contacts on the Ferobrake site use motusparts.co.za addresses, so an unresolved matter can be taken up at that level
Sources
- Ferobrake contact page, for the head office number, the head office address and the enquiry form
- Ferobrake store locator page, for the branch finder and the description of the brake service process
- Motus Parts website, for the shared head office switchboard number