Gugulethu Day Hospital Contact Details

What people call Gugulethu Day Hospital is listed by the Western Cape Government as Guguletu CHC, a community health centre on the corner of NY3 and NY77. The important practical fact is that it is open 24 hours a day, seven days a week, which is unusual for a primary care facility and is why it takes after-hours patients who would otherwise travel to a hospital.

Official contact channels

Telephone: 021 637 1280
The Western Cape Government facility record names an individual as the facility contact. That is a personal work mailbox rather than a facility address, so it is not reproduced here. Use the telephone number
For a life-threatening emergency do not phone the centre. Use 10177 for an ambulance, or 112 from a cellphone
The Western Cape Government publishes this facility record on its Department of Health and Wellness facilities pages, which is the place to check for any change

Address and operating hours

Address: Corner NY3 and NY77, Gugulethu, Cape Town, 7750
Operating hours: 24 hours, Monday to Sunday
District: City of Cape Town District
The NY street naming in Gugulethu is not sequential in the way ordinary street numbering is, so use the corner reference or the map link on the official facility page rather than relying on a street number

What a community health centre handles

Primary health care: chronic medication, minor injuries, maternal and child health, HIV and TB services and family planning
Because it runs 24 hours, it also takes after-hours presentations that a daytime clinic cannot
It is not a hospital. Anything requiring admission, surgery or specialist care is referred onward to a district or tertiary hospital
Gugulethu has more than one public health facility. If you were referred somewhere specific, check the facility name on your referral letter rather than assuming it is this one

Complaints and patient rights

Ask for the facility manager first and have the complaint logged with a reference number and the date of your visit
If it is not resolved at facility level, escalate to the City of Cape Town District office of the Western Cape Department of Health and Wellness, whose contact details are published on the department website
Keep your folder number and any referral letters. They are what let the department trace a specific visit

Sources

Western Cape Government Department of Health and Wellness facility record for Guguletu CHC, for the telephone number, the corner NY3 and NY77 address, the postal code, the district and the 24 hour operating times
Western Cape Government health facilities index, for the official facility naming