The hospital in Lenasia is Ahmed Kathrada Private Hospital, part of the Lenmed group. It is a large private hospital with a 24-hour emergency department, and it is a different facility from the public Lenasia clinic.
Official contact channels
- Hospital telephone: 011 852 8910
- Email: info@lenmed.co.za, the Lenmed group mailbox
- Physical address: K43 Highway, Lenasia Extension 8, Johannesburg, Gauteng
- Postal address: PO Box 855, Lenasia, 1820
- For a life-threatening emergency use 10177, or 112 from a cellphone, rather than phoning the switchboard
About the hospital
- 287 beds, which makes it one of the larger private hospitals in southern Johannesburg
- A 24 hour emergency department
- Lenmed states the hospital has served Lenasia, Soweto and surrounding communities for more than 42 years
- The hospital describes its approach as multi-disciplinary, with a broad range of services
Admissions and finding a doctor
- Lenmed publishes an admission form and admission procedures on its website, which can be completed before you arrive
- A Find a Doctor tool on the Lenmed site lists practitioners by hospital and speciality
- Check the Lenmed medical aid designated service provider page before admission. If your scheme does not treat the hospital as a DSP you may carry a co-payment even on an authorised procedure
- Bring your scheme membership number, the authorisation number and identity document to admission
Complaints and patient relations
- The hospital has a designated Customer Relations Officer, which is the correct first escalation for a service or billing concern. Ask for that office by title at the switchboard
- Above that sits the hospital chief executive, and then the Lenmed group through the info mailbox
- A clinical concern about a practitioner can also be taken to the Health Professions Council of South Africa, which regulates practitioners rather than hospitals
Sources
- Lenmed Ahmed Kathrada Private Hospital page, for the hospital telephone number, the K43 Highway physical address, the postal address, the bed count, the 24 hour emergency department, the 42 year statement and the Customer Relations Officer and hospital chief executive roles
- Lenmed group website navigation, for the admission form and procedures, the find a doctor tool, the medical aid designated service provider page and the group mailbox
Related: Lyttelton Clinic Contact Details · Malmesbury Clinic Contact Details · Manguzi Hospital Contact Details