The clinic in Matatiele town is Matatiele Community Clinic, at 102 Jagger Street. It is a primary health care clinic in the Alfred Nzo district, and it is a different facility from Maluti CHC, which is the community health centre out at Maluti Township and the one people are often sent to instead.
Official contact channels
- Matatiele Community Clinic: 039 737 3513
- Address: 102 Jagger Street, Matatiele
- Maluti CHC, at Maluti Township: 039 256 0118
- District: Alfred Nzo, Matatiele sub-district, Eastern Cape
Clinic or community health centre
- A clinic runs nurse-led primary care during office hours: chronic medicine, minor ailments, immunisation, family planning, HIV and TB services and antenatal care
- A community health centre like Maluti is bigger, usually open longer, and typically has a doctor on some days and maternity services
- Neither admits patients for surgery. Taylor Bequest Hospital on Main Street in Matatiele is the district hospital for the town, and is also where the Matatiele Thuthuzela Care Centre for survivors of sexual assault is based
- If you are told to come back with a referral letter, that letter comes from the clinic, so start at the clinic rather than at the hospital gate
Getting seen
- Bring your clinic card, ID and any medicine boxes you are already on. A repeat script cannot be issued without knowing the current dose
- Arrive early. Rural clinics work a queue from opening and stop taking new patients well before closing
- Chronic medication can often be collected without a full consultation once you are stable on treatment. Ask about the collection arrangement rather than queueing monthly
- In an emergency do not go to the clinic. Call 10177 for an ambulance or 112 from a cellphone
If the clinic cannot help
- Eastern Cape Department of Health call centre: 0800 032 364, callcenter@echealth.gov.za, or SMS 34010
- Complaints about staff conduct, medicine stockouts or being turned away should be logged with a reference number, not raised only at the counter
- The anti-fraud and corruption hotline for the department is 0800 701 701
Sources
- National Department of Health published facility list for the Lenacapavir phase one rollout, June 2026, for the Matatiele Community Clinic and Maluti CHC names, telephone numbers, addresses, district and sub-district
- National Prosecuting Authority published list of operational Thuthuzela Care Centres, for the Matatiele centre being based at Taylor Bequest Hospital, Main Street, Matatiele
- Eastern Cape Department of Health website, channels of communication and key contacts, for the call centre number, mailbox, SMS line and the anti-fraud hotline
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