The Makro store in Port Elizabeth is listed on Makro’s own store finder as Makro Gqeberha, following the city’s renaming. It is on Cape Road in Bridgemeade, and like every Makro it has no direct store telephone number.
Makro Gqeberha contact details
- Address: 728 Cape Road, Bridgemeade, Gqeberha 6025
- Contact number: 0860 600 999
- WhatsApp: 060 019 7747
- Email: [email protected]
Those three routes are printed identically against every Makro store on the store finder, from East London to Bloemfontein. Makro runs one national contact centre and no store-level lines, so asking the call centre to put you through to Gqeberha stock control is not a thing the system can do — the store finder is simply repeating the national number under each address.
Trading hours in Gqeberha
- Monday, Tuesday, Thursday and Friday: 08:30 to 18:00
- Wednesday: 09:00 to 18:00
- Saturday: 08:00 to 17:00, Sunday: 09:00 to 16:00
- Public holidays: weekdays 09:00 to 16:00, Saturday 08:00 to 16:00, Sunday 09:00 to 16:00
The late Wednesday opening is specific to this store and to East London; most other branches open at the same time every weekday. Makro closes on Christmas Day and New Year’s Day.
What to use each route for
- Stock, price and availability at the Gqeberha store: WhatsApp on 060 019 7747, which is the fastest of the three and gets a written answer you can take to the till.
- Online orders, deliveries and returns: 0860 600 999 or [email protected], quoting the order number.
- Trade and business accounts: the store account desk in-store, since account terms are set per customer rather than nationally.
Head office
Makro’s head office is at 16 Peltier Drive, Sunninghill, Sandton 2157, on the same 0860 600 999 line, open Monday to Friday 08:00 to 17:00 and closed at weekends. That matters if you are chasing something the call centre cannot resolve over a weekend: the store will be trading but the office behind it will not be.