BASF South Africa Contact Details

To contact BASF South Africa, call +27 11 203 2400 (Head office switchboard).

BASF South Africa’s head office switchboard is +27 11 203 2400, and general enquiries go through the online contact form on basf.com. BASF South Africa (Pty) Ltd is the South African subsidiary of the German chemical group BASF SE, with its head office in Waterfall City.

For other companies in this sector, see the business hub.

BASF South Africa contact details at a glance

Route	Details
Head office switchboard	+27 11 203 2400
Online contact form (company, name, phone, email, enquiry type)	basf.com/southernafrica/en/BASFContact
Head office address	The Ingress, Second Floor, Building 3, Corner Magwa and Lone Creek Crescent, Waterfall City, 2090

Official contact channels

Call the head office switchboard on +27 11 203 2400. For written enquiries, BASF uses an online contact form on its Southern Africa site. The form asks for your company, name, city, phone number, email address, a description of your enquiry and an enquiry type, so choose the type that matches your question to reach the right team.

BASF’s South African web pages now sit in the southernafrica section of basf.com. The old basf.co.za address redirects there, and some older basf.com/za pages no longer load, so use the current contact page.

What BASF South Africa provides

BASF says it has been making chemistry in South Africa since 1966. Its Southern Africa site lists the industries it serves, including agriculture, automotive and transportation, and chemicals, and it has an online product finder for looking up products.

The site also features a BASF Dispersions Sub-Saharan Africa site team. BASF South Africa reports being the first chemical company to achieve Level 1 B-BBEE status.

Address and operating information

BASF South Africa (Pty) Ltd, The Ingress, Second Floor, Building 3, Corner Magwa and Lone Creek Crescent, Waterfall City, 2090.

BASF does not publish office hours on its contact page.

Support and escalation routes

BASF South Africa does not publish a separate escalation line. For product, supply or business questions, use the contact form and pick the right enquiry type, or call the switchboard on +27 11 203 2400 and ask for the relevant department.

For more businesses, browse the business directory B listings.

Frequently asked questions

What is the BASF South Africa contact number?

The head office switchboard is +27 11 203 2400.

Where is BASF South Africa’s head office?

The Ingress, Second Floor, Building 3, Corner Magwa and Lone Creek Crescent, Waterfall City, 2090.

Does BASF South Africa have a contact email?

BASF does not list a general email address on its contact page; it uses an online contact form instead.

How long has BASF been in South Africa?

BASF says it has been making chemistry in South Africa since 1966.

Sources

• BASF Southern Africa, Contact: basf.com/southernafrica/en/BASFContact, read 2026-09-26
• BASF Southern Africa homepage: basf.com/southernafrica/en, read 2026-09-26