Business · Contact details
Leroy Merlin Contact Details
The Leroy Merlin contact number for online shopping and general store enquiries is 010 493 8000, and you can email contact@leroymerlin.co.za, or orders@leroymerlin.co.za about an order. Leroy Merlin South Africa is a DIY and home improvement retailer run by Adeo South Africa, part of the French Groupe ADEO.
Leroy Merlin contact details at a glance
| Route | Details |
|---|---|
| Online shopping and general store enquiries | 010 493 8000 |
| General queries | contact@leroymerlin.co.za |
| Order queries | orders@leroymerlin.co.za |
| Marketplace / online-exclusive products | marketplace@leroymerlin.co.za |
| Contact form (Write Us) | leroymerlin.co.za/contact |
| PAIA / data-protection information officer | data.safety@leroymerlin.co.za |
| Contact centre hours | Monday to Friday 7AM to 6PM; Saturday 8AM to 5PM; Sunday 9AM to 4PM |
| Head office | 35 Roos street, Witkoppen Ext 97, Sandton, Johannesburg 2191 |
Official Leroy Merlin contact channels
Call 010 493 8000 for online shopping and general store enquiries. The contact centre is open seven days a week: Monday to Friday 7AM to 6PM, Saturday 8AM to 5PM and Sunday 9AM to 4PM.
Leroy Merlin uses separate mailboxes for different queries:
- Orders: orders@leroymerlin.co.za
- Online-exclusive and marketplace products: marketplace@leroymerlin.co.za
- All other queries: contact@leroymerlin.co.za
- Privacy and PAIA requests: data.safety@leroymerlin.co.za, the information officer’s mailbox
You can also send a message through the Write Us form on leroymerlin.co.za/contact.
For online quotations, email the store you want to buy from. Leroy Merlin lists a quotations mailbox for five stores, and none for Centurion:
| Route | Details |
|---|---|
| Online quotations: Greenstone | quotations.greenstone@leroymerlin.co.za |
| Online quotations: Little Falls | quotations.littlefalls@leroymerlin.co.za |
| Online quotations: Boksburg | quotations.boksburg@leroymerlin.co.za |
| Online quotations: Fourways | quotations.fourways@leroymerlin.co.za |
| Online quotations: Alberton | quotations.alberton@leroymerlin.co.za |
What Leroy Merlin provides
Leroy Merlin sells DIY and home improvement products in store and online, including online-exclusive products from marketplace sellers. It is part of Groupe ADEO, which it describes as having 32 autonomous companies in 13 countries. The company is Adeo South Africa, registration number 2016/044487/07, trading as Leroy Merlin.
Address and operating information
The principal place of business, given in Leroy Merlin’s PAIA manual, is 35 Roos street, Witkoppen Ext 97, Sandton, Johannesburg 2191. The same address is used for post.
Six Gauteng stores are listed on the contact page:
- Boksburg: cnr North Rand Rd & Trichardts Rd. See Leroy Merlin Boksburg.
- Fourways: cnr Fourways Boulevard & Roos Street
- Greenstone: cnr Blackrock St & Stoneridge Dr, Edenvale
- Little Falls: cnr Hendrik Potgieter & Cascade Rd
- Centurion: cnr Koaline, Centaurus Rd. See Leroy Merlin Centurion.
- Alberton: cnr Heidelberg & Ascot Rd, Newmarket. See Leroy Merlin Alberton.
Store hours are Monday to Friday 07:00 to 19:00 and Sunday 08:00 to 17:00 at Boksburg, Greenstone, Centurion, Alberton and Little Falls. On Saturday, Boksburg and Greenstone open 08:00 to 19:00, and Little Falls, Centurion and Alberton open 07:00 to 19:00. Fourways opens Monday to Friday 07:00 to 19:00, Saturday 08:00 to 19:00 and Sunday 08:00 to 16:00.
Support and escalation routes
For an order problem, email orders@leroymerlin.co.za with your order details, or call 010 493 8000. For a marketplace product, email marketplace@leroymerlin.co.za. For anything else, use contact@leroymerlin.co.za or the Write Us form. Leroy Merlin does not publish a separate escalation line.
For other retailers and businesses, browse the business hub or the business directory L listings.
Frequently asked questions
What is the Leroy Merlin contact number?
Call 010 493 8000 for online shopping and general store enquiries. The contact centre is open Monday to Friday 7AM to 6PM, Saturday 8AM to 5PM and Sunday 9AM to 4PM.
What is the Leroy Merlin head office address?
35 Roos street, Witkoppen Ext 97, Sandton, Johannesburg 2191.
How do I contact Leroy Merlin about an order?
Email orders@leroymerlin.co.za. Marketplace products go to marketplace@leroymerlin.co.za.
How do I get a quote from Leroy Merlin?
Email the quotations mailbox for your store, for example quotations.fourways@leroymerlin.co.za. No quotations mailbox is listed for Centurion.
Sources
- Leroy Merlin, Contact: leroymerlin.co.za/contact, read 2026-09-25
- Leroy Merlin, PAIA manual of Adeo South Africa: leroymerlin.co.za/paia-manual-of-adeo-south-africa-pty-ltd/, read 2026-09-25
- Leroy Merlin, About us: leroymerlin.co.za/about-us/, read 2026-09-25