Philips South Africa Contact Details

To contact Philips South Africa, email support@philipsprojection.com (Projectors support email).

Philips South Africa handles consumer support through its online contact page at philips.co.za/c-s/support/contact, where you choose your product type first; the page does not publish a consumer phone line. Philips South Africa (Pty) Ltd is the local subsidiary of Koninklijke Philips N.V., covering health technology, personal care, mother and child care and household products.

Several Philips-branded products, such as TVs, lighting and hearing aids, are supported by separate licensees, so the right route depends on what you bought. For a Cape Town listing, see Philips South Africa in Cape Town.

Philips South Africa contact details at a glance

Route	Details
Support contact page (choose product type)	philips.co.za/c-s/support/contact
Personal care, mother & child care and household products: online chat (‘Contact us’)	Chat on philips.co.za/c-s/support/contact
TV, sound and monitors support (South Africa)	tv-sound-monitors.philips.com/s/contactsupport (country ZA)
Consumer lighting support (Signify)	philips.com/lighting/consumercare
Hearing solutions contact (South Africa)	hearingsolutions.philips.com/en-za/about-us/contact-us
Projectors support email (Screeneo)	support@philipsprojection.com
Automotive lighting support request (Ultinon Motion)	ultinonmotion.zendesk.com/hc/en-gb/requests/new
HomeID app support	home.id/support
Product registration	philips.co.za/myphilips/register-your-product
Professional healthcare support	philips.co.za/healthcare
South Africa headquarters	Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg 2157
Postal address	P.O. Box 58088, Newville 2114, South Africa

Official contact channels

Start at the Philips South Africa support contact page. It asks you to pick a product type before it shows a contact route: Automotive, Health, Household products, Lighting, Mother & child care, Personal care or Sound & vision.

• Personal care, mother & child care and household products: use the “Contact us” online chat on the South African site. No consumer phone number is published for these products.
• TVs, sound and monitors: go to the licensee portal at tv-sound-monitors.philips.com and choose South Africa.
• Consumer lighting: Signify handles support through philips.com/lighting/consumercare.
• Hearing solutions: use the South African contact page on hearingsolutions.philips.com (Demant).
• Projectors: email Screeneo at support@philipsprojection.com.
• Automotive lighting: log a support request with Ultinon Motion at ultinonmotion.zendesk.com.
• HomeID app: go to home.id/support.

What this organisation provides

Philips South Africa sells health technology and consumer products in personal care, mother and child care and household products. Philips-branded TVs, sound and monitors, consumer lighting, hearing aids, projectors and car lighting are sold under licence, and those licensees, not Philips South Africa, handle the support.

philips.co.za advertises a 2 year warranty on consumer products. You can register a product through MyPhilips at philips.co.za/myphilips/register-your-product, which keeps your purchase details on record if you later need warranty help.

Health professionals are sent to a separate route: the Philips Healthcare section at philips.co.za/healthcare for professional healthcare solutions.

Address and operating information

The Philips media contacts page gives the South Africa headquarters as Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg 2157. The postal address is P.O. Box 58088, Newville 2114, South Africa.

An older site-owner page on philips.co.za still lists 195 Main Road, Martindale 2092, Johannesburg. The media contacts page is the more current statement of the head office. Philips does not publish opening hours for its contact channels.

Support and escalation routes

Philips South Africa does not publish a separate escalation line. For consumer products, use the chat or the licensee route for your product type, and keep your proof of purchase and product registration to hand. For professional equipment, use the Philips Healthcare route.

For other companies, browse the business hub or the business directory P listings.

Frequently asked questions

What are the Philips South Africa contact details?

Use the support contact page at philips.co.za/c-s/support/contact and choose your product type. The head office is at Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg 2157.

Does Philips South Africa have a customer care number?

The support contact page does not publish a consumer phone number. Personal care, mother & child care and household products are handled by online chat.

Who do I contact about a Philips TV?

TVs, sound and monitors are supported through tv-sound-monitors.philips.com, with South Africa selected as the country.

How long is the Philips warranty in South Africa?

philips.co.za advertises a 2 year warranty on consumer products. Register your product through MyPhilips.

What is the Philips projector support email?

Screeneo projector support is support@philipsprojection.com.

Sources

• Philips South Africa, Contacting Philips: philips.co.za/c-s/support/contact, read 2026-09-26
• Philips South Africa, Media contacts: philips.co.za/about/news-and-insights/media-contacts, read 2026-09-26
• Philips South Africa, Site owner: philips.co.za/a-w/site-owner.html, read 2026-09-26