Business · Contact details
Phuthuma Nathi Shares Contact Details
The Phuthuma Nathi shares contact number is 086 011 6226, and one number covers both desks a shareholder deals with: the trading desk and the transfer secretaries. The two are separated by email rather than by phone, so the address you write to decides who handles your query: phuthumanathi@singularservices.co.za for buying and selling, transfersec@singular.co.za for the share register. Phuthuma Nathi is the MultiChoice black economic empowerment share scheme, administered by Singular Systems rather than by MultiChoice directly.
Phuthuma Nathi shares contact details at a glance
| Route | Details |
|---|---|
| Trading Desk and Transfer Secretaries, sharing one number | 086 011 6226 |
| Trading Desk email | phuthumanathi@singularservices.co.za |
| Transfer Secretaries email | transfersec@singular.co.za |
| Telephone hours | Monday to Friday, excluding public holidays, 07h00 to 18h00 |
| Office hours | Monday to Friday, excluding public holidays, 08h00 to 17h00 |
| New participant documents, physical delivery | 25 Scott Street, Waverly, 2090 |
| New participant documents, by post | The Trading Help Desk, P.O. Box 1266, Bramley, 2018 |
| Transfer secretaries | Singular Systems (Pty) Ltd, 25 Scott Street, Waverly, 2090 |
| MultiChoice head office | 144 Bram Fischer Drive, Ferndale, Randburg, 2194 |
Phuthuma Nathi trading desk and transfer secretaries
Because both desks answer on 086 011 6226, the email address is what actually routes you. The trading desk, on phuthumanathi@singularservices.co.za, deals with buying and selling through the scheme trading platform. The transfer secretaries, on transfersec@singular.co.za, deal with the share register itself, which is where a change of personal details, a transfer, or a deceased estate belongs. Sending an estate query to the trading desk simply moves it across a room and costs you a day.
The lines run Monday to Friday, excluding public holidays, from 07h00 to 18h00. One number printed on the scheme’s contact page is not a phone line: the 011 321 5637 directly beneath the telephone number for both desks is a fax, and it appears twice for that reason rather than because it is an alternative line.
What Phuthuma Nathi shares are and where they trade
Shareholders hold shares in Phuthuma Nathi, which trade on a restricted platform reached from the scheme website rather than on the open market. The site also publishes financial results, integrated annual reports, AGM minutes, the prospectus and press releases, including announcements about corporate transactions affecting MultiChoice.
The scheme runs an unclaimed dividends page and asks shareholders directly to keep their details up to date so that dividend payments reach them. Out of date banking or contact details are the ordinary reason a dividend goes unpaid, and the money then sits as an unclaimed dividend until the shareholder comes looking for it. Update your details through the scheme website, or confirm them with the trading desk on 086 011 6226.
Where to deliver documents, and where not to
Two details here cost a wasted trip if you miss them. The telephone hours and the office hours are not the same: the lines run 07h00 to 18h00 while the offices run 08h00 to 17h00, so there is an hour at each end of the day when you can call but cannot visit.
Documents go to 25 Scott Street, Waverly, 2090, or by post to The Trading Help Desk, P.O. Box 1266, Bramley, 2018. The Randburg head office of MultiChoice at 144 Bram Fischer Drive, Ferndale, Randburg, 2194, does not take documents at all: the scheme states plainly that no documents should be delivered to that address, and a document left at head office has not been delivered to anyone who can act on it.
The Phuthuma Nathi shares scam warning
MultiChoice publishes a formal scam alert notice about websites purporting to trade in Phuthuma Nathi shares. Shares in this scheme trade through the official platform linked from the scheme website and nowhere else. If a website, a message or a caller offers to buy your Phuthuma Nathi shares outside that platform, or asks for a payment to release a dividend or to process a transfer, it is not part of the scheme. Confirm it on 086 011 6226 before handing over documents, identity numbers or money, and treat any pressure to act quickly as the warning sign it is.
Deceased estates and share transfers
Where a shareholder has died, two processes run in parallel and neither replaces the other. The transfer secretaries, on transfersec@singular.co.za, handle the transfer of the shares once they are instructed, while the estate itself is administered through the Master of the High Court. The transfer secretaries cannot act until the estate side produces the authority to do so. Start by email rather than by phone so that there is a written record of what you sent and when.
If the administrator does not resolve a matter, MultiChoice sponsors the scheme and is the next point above it. Financial markets conduct in South Africa is regulated by the Financial Sector Conduct Authority, which is the body above both. Anything that looks like fraud should go to the trading desk and to the South African Police Service rather than through a service complaint, because a complaints process moves slowly and a fraud does not.
Frequently asked questions
What is the Phuthuma Nathi shares contact number?
086 011 6226, shared by the trading desk and the transfer secretaries. The lines run Monday to Friday, excluding public holidays, from 07h00 to 18h00.
What is the Phuthuma Nathi trading desk email?
Write to phuthumanathi@singularservices.co.za for anything about buying or selling shares on the scheme trading platform. Register matters go to transfersec@singular.co.za instead.
Who administers Phuthuma Nathi shares?
Singular Systems administers the scheme, as trading help desk and transfer secretaries, rather than MultiChoice itself. MultiChoice sponsors the scheme and is the escalation point above the administrator.
Can I sell my Phuthuma Nathi shares through a website that offers to buy them?
No. The scheme’s shares trade only through the official platform linked from the scheme website, and MultiChoice publishes a scam alert about websites purporting to trade in them. Confirm any offer on 086 011 6226 before handing over documents or money.
Where do I send Phuthuma Nathi documents?
To 25 Scott Street, Waverly, 2090, or by post to The Trading Help Desk, P.O. Box 1266, Bramley, 2018. Do not deliver documents to MultiChoice’s Randburg head office; the scheme states that no documents should go there.
What happens to Phuthuma Nathi shares when the shareholder dies?
The transfer secretaries transfer the shares once instructed, but only after the estate, administered through the Master of the High Court, produces the authority. Email transfersec@singular.co.za to start the process.
Sources
- phuthumanathi.co.za contact page, for both desks, the shared telephone number, the fax, both sets of addresses and both sets of hours
- phuthumanathi.co.za homepage and its published scam alert notice on websites purporting to trade in Phuthuma Nathi shares
- phuthumanathi.co.za unclaimed dividends page and the update my details route
All contact details for the scheme were read from phuthumanathi.co.za and verified on 2 September 2026.