Business · Contact details
Revibe Contact Details
The Revibe customer service number is +27 21 100 6380 (021 100 6380), open Monday to Friday from 7:30am to 3:30pm, and the support email is contact@revibe.me. Revibe is an online marketplace at revibe.co.za that sells renewed and pre-owned electronics, including phones, laptops, tablets, Apple Watch and gaming devices, supplied by third-party certified sellers.
This page is about Revibe the electronics marketplace, not the unrelated Revibe fitness and wellness businesses.
Revibe contact details at a glance
| Route | Details |
|---|---|
| Customer service phone (South Africa) | +27 21 100 6380 |
| Customer service email | contact@revibe.me |
| Live chat | Chat with Us on revibe.co.za |
| Raise a claim (warranty/returns) | https://revibe.co.za/pages/track-your-claim |
| Track your order | https://revibe.co.za/pages/track-your-order |
| Customer service hours | Monday to Friday 07:30 to 15:30 |
Official contact channels
Call Revibe on +27 21 100 6380 between Monday and Friday, 7:30am to 3:30pm, or use Chat with Us on revibe.co.za during the same hours. For email, write to contact@revibe.me. Revibe’s contact page says an expert will answer within 24 hours, and the site elsewhere says within 1 business day.
The site footer has self-service links to Track Your Order, Raise A Claim and Track Your Claim.
What this organisation provides
Revibe sells renewed devices with a 12 months warranty and free delivery across South Africa. It offers 10 days to return for free, no questions asked: you can return a defective item within the first 10 days for a refund.
Revibe says only 1 out of 4 suppliers is accepted onto the platform and that it has 150,000+ customers. It accepts Visa, Mastercard, Apple Pay and Buy Now, Pay Later. It also lists separate B2B offers and a Become-a-Seller programme. The same brand runs storefronts in the UAE, Saudi Arabia and Kuwait.
Address and operating information
Revibe does not publish a street address on its South African site. The site footer names the operator as Revibe Technology FZ-LLC, licensed by the Dubai Development Authority, while its legal-information page describes Revibe as a licensed South African company based in Pretoria. The support mailbox is on the group domain revibe.me.
Support and escalation routes
- For a delivery question, use Track Your Order on revibe.co.za.
- For a faulty device or a return, use Raise A Claim, then follow it with Track Your Claim. Returns of defective items within the first 10 days are free.
- If you need to speak to someone, call +27 21 100 6380 or email contact@revibe.me with your order details.
Revibe does not publish a separate escalation line beyond its claims process and customer service team.
For more online retailers, browse the business hub or the business directory R listings.
Frequently asked questions
What is the Revibe contact number in South Africa?
Call +27 21 100 6380, Monday to Friday 7:30am to 3:30pm.
What is the Revibe email address?
Email contact@revibe.me. Revibe says it answers within 24 hours.
How do I return a Revibe device?
Use Raise A Claim on revibe.co.za. Defective items can be returned for free within the first 10 days for a refund.
Do Revibe devices have a warranty?
Yes. Revibe devices come with a 12 months warranty and free delivery across South Africa.
Sources
- Revibe, home page: revibe.co.za, read 2026-09-26
- Revibe, Contact: revibe.co.za/pages/contact, read 2026-09-26
- Revibe, About us: revibe.co.za/pages/about-us, read 2026-09-26
- Revibe, Legal information: revibe.co.za/pages/legal-information, read 2026-09-26
- Revibe, B2B offers: revibe.co.za/pages/b2b-offers, read 2026-09-26