Business · Contact details
Sasol Inzalo Shares Contact Details
Former Sasol Inzalo shareholders should call the Sasol Khanyisa shareholder helpline on 0800 800 010, or +27 (0)11 053 0100 from outside South Africa, or email sasol@jseinvestorservices.co.za. The helpline is run by JSE Investor Services, the transfer secretary that now manages the shares that replaced Sasol Inzalo, after the scheme unwound in 2018.
Sasol’s general corporate contact centre is not the right route for share queries. For Sasol’s other contacts, see the Sasol Inzalo contact details page.
Sasol Inzalo shares contact details at a glance
| Route | Details |
|---|---|
| Sasol Khanyisa shareholder helpline (South Africa) | 0800 800 010 |
| Shareholder helpline (international calls) | +27 (0)11 053 0100 |
| WhatsApp (agent) | +27 10 288 3016 |
| WhatsApp chatbot | 087 240 6377 |
| Shareholder email | sasol@jseinvestorservices.co.za |
| Self-help forms | www.jseinvestorservicescsdp.co.za (under the “Contact Us” tab) |
| JSE Investor Services walk-in centre | One Exchange Square, 2 Gwen Lane, Sandown, Sandton, 2196 |
| Postal address | JSE Investor Services, PO Box 4844, Johannesburg, 2000 |
Official Sasol Inzalo shares route
JSE Investor Services is the transfer secretary for Sasol Khanyisa and manages all matters relating to your shares and your personal details. Its call centre is agent-assisted and serves callers in the official South African languages. You can reach it by:
- Phone: 0800 800 010 in South Africa, or +27 (0)11 053 0100 for international calls
- WhatsApp: +27 10 288 3016 to chat to an agent, or 087 240 6377 for the WhatsApp chatbot
- Email: sasol@jseinvestorservices.co.za
- In person: the JSE Investor Services walk-in centre at One Exchange Square, 2 Gwen Lane, Sandown, Sandton, 2196
- Post: JSE Investor Services, PO Box 4844, Johannesburg, 2000
Older Sasol pages from 2018 list different share helpline numbers. The Sasol Khanyisa site now gives the JSE Investor Services details above, so use those.
What happened to Sasol Inzalo shares
Sasol Inzalo was Sasol’s B-BBEE ownership scheme. It unwound in June 2018 after its 10-year period, and Sasol Khanyisa replaced it as Sasol’s B-BBEE ownership transaction.
- Inzalo Public shareholders received one Sasol Khanyisa public share for every Sasol Inzalo share they held, at no cost.
- SIPBEE shares were delisted from the JSE in September 2018.
- Because the Sasol share price did not grow enough to settle the funding, no net value was created from Sasol Inzalo for funded Public and Groups participants.
- In 2028, or earlier if the funding is settled, Sasol Khanyisa public shares will be exchanged for SOLBE1 shares on a fair-value basis. Holders may keep or sell those shares.
Eligibility, account or policy requirements
The helpline deals with holders of Sasol Khanyisa shares, which includes former Sasol Inzalo Public and Groups holders who were moved into Sasol Khanyisa. JSE Investor Services handles changes to your personal details as well as share queries. For routine requests, the self-help forms are on www.jseinvestorservicescsdp.co.za under the “Contact Us” tab.
Escalation route
The Sasol Khanyisa site does not publish a separate escalation line. If a call does not resolve your query, put it in writing to sasol@jseinvestorservices.co.za or visit the walk-in centre in Sandton, and keep a record of your reference.
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FAQs
What is the Sasol Inzalo shares contact number?
Call the Sasol Khanyisa shareholder helpline on 0800 800 010, or +27 (0)11 053 0100 from abroad.
Can I contact Sasol Khanyisa on WhatsApp?
Yes. Chat to an agent on +27 10 288 3016 or use the WhatsApp chatbot on 087 240 6377.
What happened to my Sasol Inzalo shares?
Sasol Inzalo unwound in June 2018. Inzalo Public holders received one Sasol Khanyisa public share per Inzalo share at no cost, and SIPBEE shares were delisted in September 2018.
Where is the JSE Investor Services walk-in centre?
One Exchange Square, 2 Gwen Lane, Sandown, Sandton, 2196.
Sources
- Sasol Khanyisa, Contact us: sasolkhanyisa.com/contact-us/, read 2026-09-26
- Sasol Khanyisa, FAQs: sasolkhanyisa.com/faqs/, read 2026-09-26
- Sasol Khanyisa, From Inzalo to Khanyisa: sasolkhanyisa.com/from-inzalo-to-khanyisa/, read 2026-09-26