Business · Problem-solving guide
Stockbroking Contact Details
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There is no single “Stockbroking” company to call: stockbroking is a service offered by many firms, and the official way to find and check a stockbroker in South Africa is the JSE’s Find a Broker list and its Verify a Broker or FSP tool. The JSE (JSE Limited) is South Africa’s stock exchange, and its member list names every firm that is a JSE member, including several that carry the word “stockbrokers” in their names.
If you are looking for a particular firm, search its full registered name, then use that firm’s own contact details. This page explains how to find and verify one.
Stockbroking contact routes at a glance
| Route | Details |
|---|---|
| JSE Find a Broker (member firm list, CSV/PDF download) | jse.co.za/find-a-broker-institution |
| JSE Verify a Broker or FSP tool | jse.co.za/verify-a-broker-or-fsp |
| JSE general enquiries | +27 11 520 7000 |
| JSE general enquiries email | info@jse.co.za |
| JSE Investor Services general enquiries | 011 713 0800 |
| JSE Investor Services enquiries email | investorenquiries@jseinvestorservices.co.za |
| JSE Investor Services complaints | complaints@jseinvestorservices.co.za |
| JSE address | One Exchange Square, Gwen Lane, Sandown, 2196 |
Official routes to find a stockbroker
The JSE publishes two free tools that answer most “stockbroking contact” searches:
- Find a Broker: the JSE’s full member list at jse.co.za/find-a-broker-institution. You can filter it by Equities, Interest Rate and Commodity Derivatives members, and download it as a CSV or PDF.
- Verify a Broker or FSP: the tool at jse.co.za/verify-a-broker-or-fsp checks, by name or FSP number, whether a firm is a JSE member or an authorised financial services provider (FSP). The JSE says the data is provided with FSCA permission.
What “stockbroking” means here
“Stockbroking” is a service category, not an organisation, so no company sits behind the name. Several JSE member firms use the word in their names, for example ABSA Stockbrokers and Portfolio Management (Pty) Ltd and Anchor Stockbrokers (Pty) Ltd, so a search for “stockbroking contact details” can point to many different companies.
How to find and check a stockbroker
- Open the JSE Find a Broker list and filter it by the market you want, such as Equities.
- Note the full name of the firm you are interested in, or of the firm that has contacted you.
- Run that name, or its FSP number, through the JSE Verify a Broker or FSP tool to confirm it is a JSE member or an authorised FSP.
- Contact the firm through its own official details once you have confirmed it.
- If the firm does not appear in either tool, do not hand over money or personal details, and ask the JSE on +27 11 520 7000 or info@jse.co.za.
JSE address and contact information
JSE Limited is at One Exchange Square, Gwen Lane, Sandown, 2196. Its postal address is Private Bag X991174, Sandton, 2196. General enquiries go to +27 11 520 7000 or info@jse.co.za. The JSE does not publish general enquiry hours on its contact page.
Support and escalation routes
A query about your own account at a broker goes to that broker first. For questions about JSE Investor Services, call 011 713 0800 or email investorenquiries@jseinvestorservices.co.za. JSE Investor Services lists complaints@jseinvestorservices.co.za as its complaints and escalation address.
For other companies, browse the business hub or the business directory S listings.
FAQs
Is there a stockbroking contact number?
No single number exists, because stockbroking is offered by many firms. Find the firm on the JSE Find a Broker list and use its own contact details.
How do I check if a stockbroker is registered?
Use the JSE Verify a Broker or FSP tool, which checks by name or FSP number whether a firm is a JSE member or an authorised FSP.
How do I contact the JSE?
Call +27 11 520 7000 or email info@jse.co.za. JSE Investor Services is on 011 713 0800.
Sources
- JSE, Find a Broker: jse.co.za/find-a-broker-institution, read 2026-09-26
- JSE, Verify a Broker or FSP: jse.co.za/verify-a-broker-or-fsp, read 2026-09-26
- JSE, Contact us: jse.co.za/contact-us, read 2026-09-26