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Smollan HR Contact Details
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Smollan does not publish a dedicated HR number, so the best HR routes are the Maryvale head office switchboard on +27 11 640 8000 (ask for Human Resources) and the South Africa web queries mailbox, SAwebqueries@smollan.com. Smollan is a retail sales, merchandising and activation group headquartered in Johannesburg, trading as Smollan Holdings (Pty) Ltd.
If you are looking for a job, apply through Smollan’s recruitment portals rather than calling. For the group’s other numbers, see the main Smollan contact details page.
Smollan HR contact details at a glance
| Route | Details |
|---|---|
| Head office switchboard (Maryvale) | +27 11 640 8000 |
| South Africa web queries | SAwebqueries@smollan.com |
| Apply: join the in-store team (South Africa) | smollan.jobjack.co.za |
| Apply: Join Team Smollan (South Africa) | smollan.mcidirecthire.com/External/CurrentOpportunities |
| Privacy / personal-information queries | informationofficer@smollan.com |
| Contact form (‘Get in touch’ / ‘Join our team’ tabs) | smollan.com/contact/ |
| Head office address | Hathorn House, 27 Hathorn Avenue, Maryvale, Gauteng, 2192 |
| Postal address | PO Box 51537, Raedene, Gauteng, 2124 |
Official Smollan HR route
Smollan has no separate HR phone line or HR email on its website. The routes it does publish for staff, former staff and job seekers are:
- In-store jobs: Smollan’s careers page sends in-store job seekers in South Africa to its JobJack portal at smollan.jobjack.co.za.
- Other South African roles: “Join Team Smollan” vacancies are applied for at smollan.mcidirecthire.com.
- General and HR-related queries: email SAwebqueries@smollan.com, or use the “Join our team” tab on the contact form at smollan.com/contact/.
- By phone: the Maryvale head office switchboard, +27 11 640 8000. This is the head office number, not an HR-specific line, so ask to be put through to Human Resources.
Smollan lists three South African offices: Maryvale and Willow Grove (198 Cnr Louis Botha & Osborne Rd, Houghton) in Johannesburg, and Black River Business Park, Observatory, in Cape Town.
What you need before contacting Smollan HR
Say clearly whether you are a job applicant, a current employee or a former employee, and have your details ready: the role or store you work or worked at, and any reference from your application. Smollan’s privacy notice says AI tools may assist in assessing applications, but all hiring decisions are reviewed by human recruiters.
If you want records Smollan holds about you, note that its PAIA manual lists Human Resources records among the records it keeps, including employee policies, pension funds, recruitment, and health and safety records.
Step-by-step contact process
- Job seekers: apply for in-store roles at smollan.jobjack.co.za, or for other South African roles at smollan.mcidirecthire.com.
- General or HR-related queries: email SAwebqueries@smollan.com or use the contact form’s “Join our team” tab.
- By phone: call the Maryvale head office on +27 11 640 8000 and ask for Human Resources.
- Requests for records or personal information held about you: use the PAIA manual process or email informationofficer@smollan.com.
Escalation route
Smollan does not publish a separate HR escalation line. If a query stalls, write to the head office at Hathorn House, 27 Hathorn Avenue, Maryvale, 2192 (postal: PO Box 51537, Raedene, 2124), quoting Smollan Holdings Proprietary Limited, registration number 1981/001679/07. Personal-information requests go to informationofficer@smollan.com.
For other companies, browse the business hub or the business directory S listings.
FAQs
What are the Smollan HR contact details in South Africa?
Smollan has no dedicated HR line. Call the Maryvale head office on +27 11 640 8000 and ask for Human Resources, or email SAwebqueries@smollan.com.
How do I apply for a job at Smollan?
In-store roles are on smollan.jobjack.co.za. Other South African roles are on smollan.mcidirecthire.com.
How do I request my personal information from Smollan?
Use the process in Smollan’s PAIA manual or email informationofficer@smollan.com.
Where is Smollan’s head office?
Hathorn House, 27 Hathorn Avenue, Maryvale, Gauteng, 2192.
Sources
- Smollan, Contact: smollan.com/contact/, read 2026-09-25
- Smollan, Careers: smollan.com/careers/, read 2026-09-25
- Smollan, PAIA Manual (September 2025): smollan.com/wp-content/uploads/2025/09/Smollan-PAIA-Manual-Sep-2025.pdf, read 2026-09-25
- Smollan, Privacy notice: smollan.com/privacy-notice/, read 2026-09-25