Business · Contact details
Tevo Contact Details
The Tevo National Helpline is 086 177 8888 for small appliances and floorcare, and the Large Appliances line is 087 821 8800; you can also email info@tevo.co.za. Tevo is a South African sourcing and distribution brand of household, outdoor, backup power, electronics, toys and health and beauty products, sold online, through factory outlets and through retail partners.
Tevo contact details at a glance
| Route | Details |
|---|---|
| National Helpline (small appliances / floorcare) | 086 177 8888 |
| Large Appliances line (select prompt 2 for repairs) | 087 821 8800 |
| info@tevo.co.za | |
| Contact form (Customer Care, Spare Parts, Service Centre and Repairs, competition) | tevo.co.za/contact |
Official Tevo contact channels
Tevo’s customer service page lists two phone lines and one email address. Use 086 177 8888, the National Helpline, for small appliances and floorcare. Use 087 821 8800 for large appliances, and select prompt 2 if you need a repair. Questions, comments and queries can go to info@tevo.co.za.
The contact form at tevo.co.za/contact lets you choose a department (Customer Care, Spare Parts, or Service Centre and Repairs) and your province, so your message reaches the right team.
What Tevo provides
Tevo sells household, outdoor, backup power, electronics, toys and health and beauty products online, through factory outlets and through retail partners. It offers after-sales support for products in and out of warranty, and the website offers a Tevo Extended Warranty registration.
In-warranty returns
- Review Tevo’s Return Policy and confirm your product is eligible and within the time frame.
- Gather your order confirmation, invoice or till slip, your warranty registration email and photos of the product.
- Contact customer service on 086 177 8888 or info@tevo.co.za.
- Tevo inspects the returned product (assessments are mandatory) before a refund or replacement. If no fault is found, Tevo contacts you to discuss your options.
Out-of-warranty repairs
Call 086 177 8888 or email info@tevo.co.za and give the model number, which is on the rating label, in the user guide and on the packaging. Tevo quotes a repair or replacement cost after it has inspected the product.
Large appliance repairs
Call 087 821 8800 and select prompt 2. Tevo says every repair carries a 3-month (90-day) workmanship warranty.
Address and operating information
Tevo does not publish a head office street address or its hours on its website. For head office queries, use the National Helpline on 086 177 8888 or email info@tevo.co.za.
Support and escalation routes
Tevo does not publish a separate escalation line. If a query is not resolved, email info@tevo.co.za with your order or till slip details and the model number, or send a message through the contact form to the relevant department.
For other companies, browse the business hub or the business directory T listings.
Frequently asked questions
What is the Tevo contact number?
The National Helpline is 086 177 8888 for small appliances and floorcare. For large appliances, call 087 821 8800.
What are the Tevo head office contact details?
Tevo does not publish a head office address. Its published channels are 086 177 8888, 087 821 8800 and info@tevo.co.za.
How do I get a Tevo large appliance repaired?
Call 087 821 8800 and select prompt 2. Repairs carry a 3-month (90-day) workmanship warranty.
What do I need to return a Tevo product under warranty?
Your order confirmation, invoice or till slip, your warranty registration email and photos of the product.
Sources
- Tevo, Customer service: tevo.co.za/customer-service, read 2026-09-25
- Tevo, Contact: tevo.co.za/contact, read 2026-09-25
- Tevo, Home page: tevo.co.za/, read 2026-09-25