Government · Contact details
NRF Contact Details
The National Research Foundation (NRF) switchboard is +27 (0)12 481 4000, and general queries go to info@nrf.ac.za. The NRF is an independent government agency set up by the National Research Foundation Act (Act No. 23 of 1998) that funds researchers and postgraduate students, runs NRF rating and operates South Africa’s national research facilities.
This NRF is the research funder, not the National Revenue Fund. For other public bodies, see the government hub.
NRF contact details at a glance
| Route | Details |
|---|---|
| Main switchboard | +27 (0)12 481 4000 |
| General email | info@nrf.ac.za |
| Help Center email | helpdesk@nrf.ac.za |
| NRF Support Desk (NRF Connect applications / progress reports) | supportdesk@nrf.ac.za |
| Media relations (Corporate Communications office line) | 012 481 4317 |
| NRF Connect FAQs | nrf.ac.za/nrf-connect/nrf-connect-faqs/ |
| Physical address | NRF Building, South Gate, CSIR Complex, Meiring Naudé Road, Brummeria, Pretoria |
| Postal address | P.O Box 2600, Pretoria, 0001 |
Official contact channels
Call the NRF switchboard on +27 (0)12 481 4000 or email info@nrf.ac.za for general enquiries. The NRF also runs a Help Center mailbox, helpdesk@nrf.ac.za, listed under “Get in touch” on its contact page.
Journalists should use the Corporate Communications office line, 012 481 4317, for media relations.
Services and responsibilities
The NRF’s work covers three main areas:
- Funding: it funds researchers and postgraduate students, including the DSTI-NRF postgraduate student funding calls, such as the call for the 2027 academic year.
- NRF rating: it evaluates and rates researchers, with a Call for Applications for Evaluation and Rating 2026.
- National research facilities: iThemba LABS, SAAO, SAEON, SAIAB and SARAO. SAASTA leads the NRF’s science engagement work.
Office and address information
The NRF head office is at the NRF Building, South Gate, CSIR Complex, Meiring Naudé Road, Brummeria, Pretoria. Post goes to P.O Box 2600, Pretoria, 0001. The NRF contact page does not list office hours.
Applications and escalation
Funding applications, rating applications and progress reports run through the NRF Connect system. If your NRF Connect profile has duplicates or a progress report is locked, email the NRF Support Desk at supportdesk@nrf.ac.za to have it fixed. Check the NRF Connect FAQs first, as they cover common problems.
The NRF does not publish a separate escalation line on its contact page. If the Support Desk or Help Center does not resolve a query, write to info@nrf.ac.za or call the switchboard, and quote any reference from your earlier contact. To find related bodies, browse the government directory N to P listings.
Frequently asked questions
What is the NRF contact number?
The NRF switchboard is +27 (0)12 481 4000.
What is the NRF email address?
General queries go to info@nrf.ac.za. The Help Center is helpdesk@nrf.ac.za, and NRF Connect problems go to supportdesk@nrf.ac.za.
Who do I contact about an NRF Connect progress report?
Email the NRF Support Desk at supportdesk@nrf.ac.za for locked progress reports and duplicate profiles.
Where is the NRF office?
At the NRF Building, South Gate, CSIR Complex, Meiring Naudé Road, Brummeria, Pretoria.
Sources
- National Research Foundation, Contact us: nrf.ac.za/contact-us/, read 2026-09-26
- National Research Foundation, NRF Connect FAQs: nrf.ac.za/nrf-connect/nrf-connect-faqs/, read 2026-09-26