Retail · Contact details
Bennett Read Contact Details
The Bennett Read National Helpline is 086 177 8888, and the customer service email is info@bennettread.co.za. Bennett Read (Pty) Ltd is a South African small-appliance brand, selling washing machines, coffee machines, air fryers and floorcare, and is based at La Lucia Ridge in Durban.
Bennett Read’s service centres and factory outlets use @tevo.co.za mailboxes. Tevo is the group that runs the service and outlet network and shares the La Lucia Ridge address.
Bennett Read contact details at a glance
| Route | Details |
|---|---|
| National Helpline | 086 177 8888 |
| Customer service email | info@bennettread.co.za |
| Online enquiry form (Customer Care / Spare Parts / Service Centre and Repairs) | bennettread.co.za/contact |
| Concept Store Durban (Gateway, Umhlanga) | 031 350 3944 / gateway@bennettread.co.za |
| Concept Store Johannesburg (Riverstone Mall, Meyerton) | 010 900 5353 |
| Service Centre Midrand (Kosmosdal, Centurion) | 086 111 8386 / 012 740 5000 |
| Service Centre Durban (Mt Edgecombe) | 031 350 4299 |
| Service Centre repairs email (Durban/Bloemfontein) | repairs@tevo.co.za |
| Service Centre Cape Town (Matroosfontein) | 021 380 0039 |
| Service Centre Bloemfontein (Noordhoek) | 051 250 4141 |
| Service Centre Polokwane | 015 753 0900 |
| Service Centre Middelburg | 013 120 4448 |
| Service Centre Gqeberha | 041 180 4070 |
| La Lucia Ridge (head office building) reception | 031 570 5900 |
| Head office address | 70 Armstrong Avenue, La Lucia Ridge, Building 2, Upper Level, 4051 |
Official contact channels
For questions, comments or queries, call the National Helpline on 086 177 8888 or email info@bennettread.co.za. You can also use the online enquiry form on the Bennett Read contact page. It routes your message to one of three departments, Customer Care, Spare Parts, or Service Centre and Repairs, and asks for your region so the right team replies.
What Bennett Read provides
Bennett Read sells small appliances such as washing machines, coffee machines, air fryers and floorcare. It has two Concept Stores and a network of service centres and factory outlets across South Africa.
Its customer service page separates aftersales into three processes: In Warranty, Out of Warranty and Large Appliances. On warranty, Bennett Read says:
- Register your product within the number of days stated in the product user manual.
- Manufacturing faults are repaired or the product is replaced at no charge.
- The warranty excludes misuse, commercial use, incorrect installation and work by non-authorised technicians.
- Uploading a receipt is not mandatory when you register, but keeping the invoice is strongly recommended.
Stores, service centres and head office
Concept Stores: Durban at Shop F161, Gateway Theatre of Shopping, Umhlanga (031 350 3944, gateway@bennettread.co.za); Johannesburg at 25 Riverstone Mall, Meyerton (010 900 5353).
Service centres:
- Midrand: N1 Business Park, Kosmosdal, Centurion, 0157. 086 111 8386 or 012 740 5000.
- Durban: Unit D3, 54 Siphosethu Road, Mt Edgecombe. 031 350 4299, repairs@tevo.co.za.
- Cape Town: 25 Pilatus Road, Matroosfontein, Cape Town, 7490. 021 380 0039.
- Bloemfontein: 144 Exton Road, Noordhoek, Bloemfontein, 9301. 051 250 4141, repairs@tevo.co.za.
- Polokwane: 21 22nd Street, Industria, Polokwane. 015 753 0900.
- Middelburg: Unit 8A, SAE Business Park, Middelburg, Mpumalanga. 013 120 4448.
- Gqeberha: Unit 3, Gate 2, Aldo Park, Greenbushes, Gqeberha. 041 180 4070.
Head office: Bennett Read (Pty) Ltd, registration 2004/011123/07, is at 70 Armstrong Avenue, La Lucia Ridge, Building 2, Upper Level, 4051. The reception in that building is on 031 570 5900. Bennett Read does not publish opening hours on its contact pages, so phone ahead before visiting a store or service centre.
Support and escalation routes
Bennett Read does not publish a separate complaints or escalation line. Start with the National Helpline on 086 177 8888 or info@bennettread.co.za, and for repairs contact your nearest service centre. Keep your invoice and warranty registration details ready.
For other appliance and retail brands, see the retail hub or the retail directory A to B listings.
FAQs
What is the Bennett Read contact number?
The National Helpline is 086 177 8888.
What is the Bennett Read email address?
Email info@bennettread.co.za for customer service.
Where can I get my Bennett Read appliance repaired?
Bennett Read has service centres in Midrand (Kosmosdal, Centurion), Durban, Cape Town, Bloemfontein, Polokwane, Middelburg and Gqeberha. You can also choose Service Centre and Repairs on the online enquiry form.
Do I need a receipt for a Bennett Read warranty?
Uploading a receipt is not mandatory when you register, but Bennett Read strongly recommends keeping your invoice.
Sources
- Bennett Read, Customer service: bennettread.co.za/page/customer-service, read 2026-09-26
- Bennett Read, Contact: bennettread.co.za/contact, read 2026-09-26
- Bennett Read, Terms and conditions: bennettread.co.za/page/tncs, read 2026-09-26
- Bennett Read, Warranty terms: bennettread.co.za/page/warranty-tncs, read 2026-09-26