Telecoms & Internet · Contact details
MTN Shares Contact Details
For MTN Group shares, call the MTN Group sharecare line on 0800 202 360 (toll free), or +27 11 870 8206 from outside South Africa; for MTN Zakhele Futhi shares, call Shareholder Services on 010 476 2012 or email MTNZF@singular.co.za. MTN Group Limited is listed on the JSE under the share code MTN, and MTN Zakhele Futhi is MTN’s B-BBEE share scheme, administered by Singular Systems.
These are shareholder lines only. For airtime, data and account help, see the main MTN contact details page.
MTN shares contact details at a glance
| Route | Details |
|---|---|
| MTN Group sharecare line (Computershare), toll-free | 0800 202 360 |
| MTN Group sharecare line from outside South Africa | +27 11 870 8206 |
| MTN Group investor relations | 011 912 4123, investor.relations@mtn.com |
| MTN Zakhele Futhi Shareholder Services (Singular Systems) | 010 476 2012 |
| MTN Zakhele Futhi Shareholder Services (office hours; toll-free from MTN cellphone) | 083 900 6863 |
| MTN Zakhele Futhi WhatsApp | 011 321 5400 |
| MTN Zakhele Futhi email | MTNZF@singular.co.za |
| MTN Zakhele Futhi complaints | Complaints@i-ex.co.za |
| Registrations and trading website | www.i-ex.co.za |
| MTN Zakhele Futhi walk-in centre | 25 Scott Street, Waverley, Johannesburg, 2090 |
| MTN Zakhele Futhi postal | PO Box 1266, Bramley, 2018 |
Official MTN shareholder route
Which line you need depends on which shares you hold.
MTN Group shares (JSE: MTN): MTN Group’s transfer secretaries are Computershare Investor Services, at Rosebank Towers, 15 Biermann Avenue, Rosebank. Call the MTN Group sharecare line on 0800 202 360, or +27 11 870 8206 from abroad. For investor questions, MTN Group investor relations is on 011 912 4123 or investor.relations@mtn.com.
MTN Zakhele Futhi shares: Shareholder Services are run by Singular Systems on 010 476 2012. The 083 900 6863 line works during office hours only and is toll free from an MTN cellphone. You can also WhatsApp 011 321 5400, email MTNZF@singular.co.za, or visit the walk-in centre at 25 Scott Street, Waverley, Johannesburg, 2090. Post goes to PO Box 1266, Bramley, 2018.
Shareholder support
MTN Zakhele Futhi shareholders register and trade on www.i-ex.co.za. There are two ways to trade:
- Facilitated Trading Process: Singular Financial Services acts as broker, and custody costs are subsidised.
- Independent Trading Process: you use your own broker, and costs are not subsidised.
An extraordinary general meeting was called to vote on a scheme of arrangement to unwind MTN Zakhele Futhi, so check the scheme’s website for the latest shareholder notices.
Account and shareholder requirements
- If you are an existing MTN Zakhele Futhi shareholder, register a trading account on www.i-ex.co.za and check that your details are up to date.
- To change your details, download the Change of Details Form from the MTN Zakhele Futhi website.
- Choose Facilitated trading (through Singular Financial Services) or Independent trading with your own broker.
Useful reference numbers: MTN Group Limited registration 1994/009584/06, ISIN ZAE000042164; MTN Zakhele Futhi (RF) Limited registration 2016/268837/06; Singular Systems (Pty) Ltd FSP No. 44330.
Escalation route
For an MTN Zakhele Futhi complaint, call 083 900 6863 during office hours or email the administration team at Complaints@i-ex.co.za with your name and contact details. For MTN Group shares, start with the sharecare line on 0800 202 360 and then investor relations at investor.relations@mtn.com. For other telecoms providers, browse the telecoms and internet hub or the telecoms directory M listings.
Frequently asked questions
What is the MTN shares contact number?
For MTN Group shares, call the sharecare line on 0800 202 360. For MTN Zakhele Futhi shares, call 010 476 2012 or 083 900 6863.
How do I sell my MTN Zakhele Futhi shares?
Register on www.i-ex.co.za, then trade through the Facilitated Trading Process or with your own broker through the Independent Trading Process.
Does MTN Zakhele Futhi have a WhatsApp number?
Yes: 011 321 5400.
Who are MTN’s transfer secretaries?
Computershare Investor Services, reached through the MTN Group sharecare line on 0800 202 360.
Sources
- MTN Group, Contact us: mtn.com/contact-us/, read 2026-09-26
- MTN Zakhele Futhi, Contact: mtnzakhelefuthi.co.za/contact, read 2026-09-26
- MTN Zakhele Futhi, Shares: mtnzakhelefuthi.co.za/shares, read 2026-09-26
- MTN Zakhele Futhi, Home and AGM pages: mtnzakhelefuthi.co.za, read 2026-09-26