Transport & Logistics · Contact details
Airlink Cape Town Contact Details
To contact Airlink Cape Town, call +27 11 451 7300 (Reservations Support Desk , select option 1) or 021 879 1803 (Airlink Cargo CPT, Cape Town station telephone), or email e-ticketing@flyairlink.com (Reservations / e-ticketing email).
Airlink has no Cape Town passenger branch or ticket office, so passengers in Cape Town use the national Reservations Support Desk on +27 11 451 7300 (select option 1) or Customer Care on the same number (select option 5). Airlink is a South African airline that flies to Cape Town; the only Cape Town-specific Airlink contact it publishes is the Airlink Cargo station at Cape Town International Airport, which handles cargo only.
For Airlink’s full list of numbers, see the main Airlink contact details page.
Airlink Cape Town contact details at a glance
| Route | Details |
|---|---|
| Reservations Support Desk (bookings, changes, cancellations), select option 1 | +27 11 451 7300 |
| Reservations / e-ticketing email | e-ticketing@flyairlink.com |
| Customer Care, select option 5 | +27 11 451 7300 |
| Customer Care email | customercare@flyairlink.com |
| Contact forms (general, baggage, booking, complaints, refunds, travel agents) | flyairlink.com/need-help |
| Airlink Cargo CPT, Cape Town station telephone | 021 879 1803 |
| Airlink Cargo CPT, Cape Town station telephone (second line) | 021 879 1804 |
| Airlink Cargo CPT operations email | CargoopsCPT@airlinkcargo.co.za |
| Airlink Cargo CPT address | Unit 2, New Cargo Building, De Havilland Rd, Cape Town International Airport |
Official Airlink contact route for Cape Town passengers
Airlink’s Branch and Sales Office Contacts page lists no Cape Town passenger office. In South Africa, passengers are served by two national teams on one number, +27 11 451 7300:
- Reservations Support Desk (option 1): bookings, changes and cancellations. Email e-ticketing@flyairlink.com.
- Customer Care (option 5): email customercare@flyairlink.com.
You can also use Airlink’s online forms at flyairlink.com/need-help for general, baggage, booking, complaint, refund and travel agent queries. Airlink says booking-form queries get a response within 48 hours.
Location and operating information
The Reservations Support Desk is listed as open Monday to Sunday 05H00 to 21H00 on Airlink’s branch contacts page, while its contact-us page gives Monday to Friday 05H00 to 21H00. If you need weekend help, try the line, and use email or the forms if it is closed. Customer Care is open Monday to Friday 07H30 to 17H00.
Airlink Cargo Cape Town station
Airlink Cargo’s Cape Town (CPT) station is at Unit 2, New Cargo Building, De Havilland Rd, Cape Town International Airport. Call 021 879 1803 or 021 879 1804, or email CargoopsCPT@airlinkcargo.co.za. This station deals with cargo, not passenger bookings. Its hours are:
- Weekdays: exports and imports 05:00 to 17:00
- Saturday: exports 06:00 to 15:00; imports 07:00 to 19:00
- Sunday: exports 09:00 to 17:00; imports 09:00 to 19:00
Services for Cape Town travellers
When flying domestically, Airlink asks passengers to be at the check-in counter 2 hours before departure. Check-in closes 30 minutes before departure and boarding gates close 15 minutes before departure.
Online check-in opens 24 hours before departure and closes 60 minutes before the scheduled departure. Special-assistance requests must be confirmed 72 hours before the flight.
Parent organisation and escalation
All Cape Town passenger queries go to Airlink’s national teams. If you have a complaint, use Customer Care on +27 11 451 7300 (option 5), customercare@flyairlink.com or the complaints form at flyairlink.com/need-help. Airlink does not publish a separate escalation line beyond Customer Care.
For other airlines and transport operators, browse the transport and logistics hub or the transport directory A to B.
Frequently asked questions
What are the Airlink contact details in Cape Town?
Airlink has no Cape Town passenger office. Call +27 11 451 7300 and select option 1 for reservations or option 5 for Customer Care.
What is the SA Airlink Cape Town cargo number?
Airlink Cargo’s Cape Town station is on 021 879 1803 or 021 879 1804, and CargoopsCPT@airlinkcargo.co.za. It handles cargo only.
How early must I check in for an Airlink flight from Cape Town?
For domestic flights, be at the counter 2 hours before departure. Check-in closes 30 minutes before departure.
What is the Airlink Customer Care email?
Email customercare@flyairlink.com. Booking queries go to e-ticketing@flyairlink.com.
Sources
- Airlink, Branch and Sales Office Contacts: flyairlink.com/need-help/branch-contacts, read 2026-09-26
- Airlink, Contact us: flyairlink.com/contact-us, read 2026-09-26
- Airlink, Check-in and baggage drop-off times: flyairlink.com/check-in/check-in-and-baggage-drop-off-times, read 2026-09-26
- Airlink Cargo, Contact us: airlinkcargo.flyairlink.com/contact-us, read 2026-09-26